Operations and Support Specialist - INTL INDIA

-Operations and support of electronic and digital orders for internal and external customers
- Managing Outlook inbox to respond to customer requests or inquiries for orders that may have failed
- Email communication support only
- Logging and documentation in SharePoint and various external marketplaces
- Excel management

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience
- 1+ year of experience working as a customer support specialist or in a B2B operations role
- Technical experience with Excel (creating catalogs for price files, managing data, etc.)
- Demonstrated ability with office software in a business environment.
- Basic knowledge of varying supply chain procurement processes and/or options
- Requires related experience with a Bachelors degree or equivalent work experience

Nice to Have Skills & Experience
- Technical understanding and practical experience with major procurement system platforms (Ariba, Jaggaer/SciQuest, GHX, Advanced, Coupa, Unimarket, etc.) and protocols (cXML, OCI, EDI, etc.)
- Experience working in biotechnology or a related field

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.