Operations Manager Job Description

Classification: Exempt

Department: Industrial Services

Reports to: Branch Manager

Company Profile:

USA DeBusk is a best-in-class mechanical and industrial cleaning services provider specializing in servicing the downstream energy market. We offer the full suite of maintenance and turnaround services including hydro blasting, hydro cutting, hydro excavation, chemical cleaning, PEPTM polymer extraction service, vacuum services, tank cleaning, degassing/vapor control, FCC catalyst handling and transportation, and specialty turnaround services. Founded in 2012, USA DeBusk currently has field offices in 24 cities and continues to provide services internationally.

Summary/Objective:

The Operations Manager will work with all branch personnel to execute strategies to maximize profits in conjunction with client requirements and following company policies and procedures. The Operations Manager will oversee daily operations of the branch including but not limited to coordinating personnel, implementing safety guidelines, driving change management to contribute to the growth of the business. The Operations Manager is accountable for ensuring process safety and safety compliance by supporting process hazard analysis, leading incident investigations, ensuring emergency response preparedness, and providing assistance for work scope development.

Responsibilities:

• Dispatches personnel and equipment to jobs using most cost-effective manner.
• Communicated regularly with customers to ensure job priorities are being followed, quality is acceptable and resolve any conflicts, immediately notifying the branch manager of any issues.
• Ensures all crews are leaving the shop with all equipment, arriving at job site when scheduled, and reschedule same crew for following day to maintain progress.
• Cultivate an inclusive, diverse, and highly effective team culture.
• Help ensure that the disciplinary actions are administered in a fair manner.
• Work with operations to write up job procedures.
• Effectively manage relationships with customers and vendors.
• Assist in equipment and vehicle preventative maintenance.
• Adhere to and train all personnel to ensure OSHA safety and company policy and procedures.
• Helps plan and execute branch safety meetings, conduct monthly safety audits.
• Regulates all hours to personnel to distribute hours equally and fairly.
• Manage the inventory, orders, PPE, equipment, and chemicals to make ready when needed.
• Support fieldwork and supervise shop during peak periods.
• Track loaned equipment and personnel.
• Performs on call duty as needed per rotation.
• Perform other duties as assigned.

Qualifications:

• Some college education with combined work experience acceptable, Bachelor's degree preferred.
• Minimum 3 years' experience in supervisory role in similar industry
• Interpersonal communication, written and oral skills.
• Strong active listening skills, strategic thinking, and sound decision-making skills
• Professional presentation, organizational skills
• Strong leadership and coaching skills
• Computer Microsoft, Excel, Word, and Outlook skills required.
• Wear all the required Personal Protective Equipment (PPE) when required.

Physical Requirements:

• Must be willing to work a flexible schedule, extended work hours associated with overnight and extended travel.
• Must be willing to work in industrial environments and adverse weather conditions.
• Ability to lift, move and handle up to 50lb hoses.
• Ability to walk, stand, climb, and sit for extended periods of time at any given time.