Outpatient Program Coordinator (FLEX) - Chatham Clinic

Responsibilities

Outpatient Program Coordinator (FLEX) - Chatham Clinic

Hartgrove Behavioral Health System is a 160-bed leading psychiatric hospital dedicated to providing quality behavioral health services for its diverse population of children, adolescents and adults. As a leader in behavioral health within UHS and in the Chicago area, Hartgrove is a state-of-the-art facility offering some of the most advanced technologies and programs found in the behavioral health field. We are dedicated to our teamwork approach and provide a compassionate and therapeutic environment, as well as offering a continuum of specialty programs throughout our inpatient, partial and outpatient services.

The Hospital is seeking a Outpatient Program Coordinator for one of our outpatient facilities, Chatham Family Counseling Center, located at 1111 E. 87th Street in Chicago, IL. This is a Flex position that includes daytime hours (no weekends or evenings required). This is an exciting opportunity to be part of a stable and growing behavioral health organization in the Chicagoland community. Come be a part of our winning team of professionals and make a difference!

The primary responsibilities are as follows:

• Responsible for all front-end administrative / reception responsibilities in the outpatient clinic (i.e., answering multi-line phone system, routing calls, communicating with patients/families/referral sources to schedule appointments, preparation and maintenance of provider schedules and billing ledgers).
• Responsible for obtaining patient insurance information, verifying benefits, and communicating with patients/families and providers about benefit verification.
• Responsible for submitting daily reports regarding clinic appointments and outcomes to the business office for billing.
• Maintain overall organization of the outpatient clinics (i.e., filing, organizing medical records, responding to records requests, organizing/re-ordering supplies, facilitating payroll submission, and other duties as needed).
• Provide exceptional customer service over the phone and in person to all patients/families/guests.

Qualifications

Job Requirements:

• Must possess a High School Diploma or GED.
• Previous experience with healthcare scheduling and/or billing practices strongly preferred.
• Excellent communication skills and exceptional level of professionalism.
• Strong organizational skills and flexibility

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