Is community engagement your passion? Do you have a deep commitment to community outreach and education? Are you a team player, willing to help the organization meet its strategic goals and objectives? Do you have a creative interpersonal and collaborative approach to community involvement?

This position requires a motivated and dynamic individual with a superior level of emotional intelligence and innovative ideas as well as excellent systems-thinking, analytical, problem-solving, and strong written and oral communication skills.

The Department of Industrial Relations (DIR) Office of External Affairs: Communications and Outreach (OEA) is looking for an outreach specialist who has experience engaging diverse communities, as well as creating and improving educational materials. DIR's OEA is a multifunctional, active team that makes a positive impact in the working lives of Californians. You will have career development opportunities that include outreach activities, communicating with media outlets, social media communications and creating video messages.

This position is designated as bilingual (Spanish). The incumbent will be required to utilize bilingual skills at least ten percent (10%) or more of the time while performing their duties. Compensation will be received after the incumbent passes a bilingual Spanish exam.

There is only one position that may be filled in either Sacramento or Oakland. If you are interested in the position at more than one location, please submit a separate application for each job control.

You will find the minimum requirements in the class specification: https://www.calhr.ca.gov/state-hr-professionals/Pages/5393.aspx

AGPA exam may be viewed at: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=1764

The incumbent must be willing to demonstrate the ability to establish and maintain cooperative working relationships with staff at all levels, both within and outside of DIR, to complete work assignments. The incumbent must demonstrate the ability to use appropriate tools to complete assignments.

Position requires regular overnight travel within the state.

The incumbent must handle sensitive and confidential materials and matters in a professional manner and establish cooperative working relationships with others. The incumbent has daily contact with other staff within the Office of External Affairs and also has contact frequently with staff in other DIR divisions, programs and units, and frequent contact with stakeholders.

This posting may be used to fill future vacancies in accordance with 2 CCR §249.3.

You will find additional information about the job in the Duty Statement .

Working Conditions
This position is located at: 1515 Clay Street, Suite 1306 Oakland - the incumbent will be required to travel (25-30%) to public events, meetings and departmental events while managing between 10-35 pounds of audiovisual equipment. This position also requires responsiveness to the public, media and attendance of public meetings outside of normal business hours. The ability to use a computer, telephone and other office equipment such as copiers and scanners is necessary. The incumbent is expected to maintain a hybrid work schedule with a minimum of two days per week in the office or more, based on operational needs. The position requires the ability for work at a computer for extended periods of time and to safely move and transport office items..

The incumbent must handle sensitive and confidential materials and matters in a professional manner and establish cooperative working relationships with others. The incumbent has daily contact with other staff within the Office of External Affairs and also has contact frequently with staff in other DIR divisions, programs and units, and frequent contact with stakeholders.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-435325

Position #(s):
400-109-5393-164

Working Title:
Outreach and Education Specialist - Bilingual Spanish

Classification:
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,684.00 - $7,114.00 A

# of Positions:
1

Work Location:
Alameda County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Department Information The Department of Industrial Relations (DIR), established in 1927, strives to improve working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR administers and enforces laws governing wages, workplace safety and health, apprenticeship training programs, and medical care and other benefits for injured workers.

DIR's Office of External Affairs (OEA) assists all groups in the department with strategic consultations to develop and share public-facing content and to communicate effectively with each other and the public.

Electronic Submission of Applications preferred. Application Packages maybe submitted electronically through your CalCareer Account at https://jobs.ca.gov/ Applications must be received electronically by 11:59 p.m. on or before the above final filing date. Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions" section below and ensure the following:

•Clearly indicate the Job Code #, Position Number and the Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Examination/Employment Application STD Form 678.

•Clearly indicate the basis of your eligibility (cert, transfer, reinstatement, etc.) in the "Explanations" section located on the first page of your State Examination/Employment Application STD Form 678.

•Remove and do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.

•Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Department Website: http://www.dir.ca.gov

Special Requirements

• The position(s) require(s) fluency in the Spanish language. If the State of California does not have a current record documenting your fluency in this language, you will be required to successfully pass an approved language fluency test prior to being hired.

Please answer the question and explain your answer thoroughly. The Statement of Qualifications (SOQ) must state the applicant's name and the classification/position they are applying for at the top, right corner of the page. Additionally, it must be 12-pt Arial font and no more than two (2) pages in length, typed. Clearly label the SOQ and re-state the question preceding your response. Applications received without the SOQ will not be considered.

Please describe how your experience and education qualify you to fulfill the job duties of the Outreach and Education Specialist in relation to the duties on the duty statement. Please also include detail on your experience translating and or interpreting in English and Spanish, as well as your experience conducting outreach and engaging with communities.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 6/26/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Industrial Relations
Attn: Personnel Recruitment & Hiring Unit
2180 Harvard Street Suite 160

Sacramento , CA 95815

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Industrial Relations
Personnel Recruitment & Hiring Unit
2180 Harvard Street Suite 160

Sacramento , CA 95815

08:00 AM - 04:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -
  Please see the Special requirements section of the posting for instructions on the Statement of Qualifications.
  
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Knowledge of: development of multilingual materials and outreach campaign documents; coordination and development of multilingual outreach projects and initiatives; coordination and participation in outreach events; strong public speaking skills; analysis of measurable metrics. Skills: interpersonal - interact, work, or relate effectively to a diverse group of people, including community organizations and stakeholders; planner - able to plan logistics for outreach events; communicator - collaborate with a team and resolve issues; problem-solver - identify the best way to handle a problem and find the best solution; self-motivated - take initiative to lead and propose new outreach ideas. Ability to: create and establish rapport and working relationships with community-based organizations, DIR team members and liaisons, labor and management organizations, and other stakeholders.

Benefits
A dditional benefit information can be found on the CalHR website and the CalPERS website .

Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: http://www.dir.ca.gov
Human Resources Contact:
Certification Unit
(800) 564-0771
cert@dir.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Diversity and Inclusion Office
(916) 559-6999
DIO@dir.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Information

Preference will be given to persons with State Restriction of Appointments (SROA) or Surplus status. Applicants must attach a copy of their most recently dated letter that specifies their designation as either SROA or surplus candidate as proof.

Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.

If you do not hear from us in 4-6 weeks, you may assume the position has been filled by another applicant. Please note that all additional vacancies that become available may be added to this advertisement.

Please note that the Exam and Certification Online System (ECOS) does not allow you to resubmit your application once you withdraw it. If you have any updates to your online application, please contact the Personnel, Recruitment, & Hiring Unit at (800) 564-0771.

Please let us know how you heard about our position by taking this brief survey: DIR Applicant Survey

DIR Mission and Core Values

Our mission is to protect and improve the welfare and working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR is also committed to ensuring that all employers comply with labor laws in California to support a fair and thriving business environment.

Integrity - We fulfill the promise of our mission through fair, honest and ethical behavior.

Service - We are committed to responsibly serving the public and value their trust.

Respect - We treat others with dignity, courtesy and consideration.

Quality - We take pride in providing the public with accurate and timely services.

Transparency - We conduct ourselves with openness and accountability in all aspects of our work.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.