NYC Health + Hospitals/Gotham Health is one of the largest Federally Qualified Health Center (FQHC) in the country, providing coordinated world-class primary and specialty care with dignity and respect for all New Yorkers, without exception. At Gotham Health, we practice a person-centered caring culture that values delivering compassionate, quality healthcare in partnership with our patients, community organizations, and staff. Gotham Health is focused on high-quality, affordable care to everyone regardless of ability to pay or immigration status. Gotham Health serves the community through a two-pronged approach: providing treatment to those who need it while at the same time emphasizing prevention. We strive to deliver services in a way that maximizes each patient's opportunity to achieve successful health outcomes, we believe in every person's right to participate in their care plans, we facilitate partnerships with other community resources to meet the needs of our patients beyond healthcare, and we celebrate and recognize the compassionate care of our committed staff. Join our team if you want to be part of our Gotham Health Family, a person-centered, fully integrated, and innovative ambulatory care network that enables all New Yorkers to live their healthiest lives.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

Summary of Duties:

Position performs a variety of health-related essential duties and responsibilities associated with patients in the eye clinic with a strong focus in Ophthalmic Imaging. Position also performs clerical duties as needed and is an integral member of the patient's care team. Bilingual in Spanish strongly preferred.

Position supports Ophthalmic providers in the care of eye clinic patients through a focus on diagnostic imaging. Position includes performance of history taking and involves the use of various ophthalmic equipment in order to obtain and document eye measurements. Activities also include triage of walk-in patients, documentation of history and chief complaint and collection of initial patient data. Candidate must have interest in and be capable of learning fundamentals of ocular diseases, conditions and treatment as well as master imaging equipment in order to participate in patient testing. Previous experience in ophthalmic imaging strongly preferred, however, clinic will train. Greet patients arriving to the clinic by introducing yourself with name and title, using two patient identifiers to identify patient.
1. Escort patient to the exam room and prepare for the patient visit by obtaining patient history and chief complaint.
2. Obtain and document in the electronic medical record eye measurements using ophthalmic computerized equipment. Measurements include auto-refractions, lens measurements, eye pressures and cornea thicknesses.
3. Performs diagnostic imaging, specifically Optical Coherence Tomography and Fundus photography according to provider orders.
4. Uses safe body mechanics to assist patients in and out of testing chairs and/or wheelchairs when necessary.
5. Monitor and record refrigerator temperature and report out any out of range values.
6. Maintain infection control standards including proper hand washing and use of standard precautions.
7. Cleans and disinfects equipment after each patient use.
8. Assist with instrument preparation for in-office procedures and assists with dirty instrument collection for sterilization offsite.
9. Prepare/stock exam rooms for examination by ensuring that the rooms are adequately stocked with supplies, clean and disinfect equipment after each patient use and ensures testing and exam rooms are in order for the next patient to be seen.
10. Maintain a clean and safe work environment.
11. Assists with opening rooms in the morning and closing rooms at the end of the day.
12. Supports front desk duties during staffing hardships as needed. Tasks include scheduling, appointment reminders, in basket message handling and referral work queues as directed. Computer literacy is essential.

Minimum Qualifications
1. High school diploma or its educational equivalent, approved by a State's Department of Education or a recognized accrediting organization; and
2. Successful completion of a NYS Department of Health prescribed training program for Phlebotomy, satisfactory to the Laboratory Director; and
3. Completion of a health care setting-based training program in the performance of electrocardiographs and basic life support procedures including certification in Cardio-Pulmonary Resuscitation.
Special Note:
In addition to meeting the qualifications above, assignment to a long-term care facility requires a New York State Nurse's Aide Certificate.

Department Preferences

EDUCATION AND TRAINING:
• A four year high school diploma or its education equivalent, and
• Successful completion of a NYS Department of Health prescribed training program for phlebotomy, satisfactory to the laboratory director and appropriate to the workload of the facility.
• Completion of a facility-based training program in the performance of basic clinical techniques and electrocardiograph.
• Current BCLS Certification.

REQUIREMENTS:
• Effective Interpersonal Skills, Excellent Customer Service oriented behavior/attitude,
• Computer Literacy
• Proficiency in English and a second language preferred
• 1 year of ambulatory care working experience preferred
• EKG and Phlebotomy certification

MACHINES, TOOLS, EQUIPMENT OPERATED
• 12 Lead EKG
• Peak Flow Meter
• POCT equipment
• Computer
• Audioscope
• Copier/Fax/Scanner/printer/phones
• Scale
• Pulse oximeter
• Thermometer
• Blood Pressure Machine

Please be advised that proof of Covid-19 vaccination is required prior to hire.

If you wish to apply for this position, please apply online by clicking the "Apply Now" button

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs

Vacancy Control Board Number

VCB #: GGM-07112023-13642