NYC Health + Hospitals/Gotham Health is one of the largest Federally Qualified Health Center (FQHC) in the country, providing coordinated world-class primary and specialty care with dignity and respect for all New Yorkers, without exception. At Gotham Health, we practice a person-centered caring culture that values delivering compassionate, quality healthcare in partnership with our patients, community organizations, and staff. Gotham Health is focused on high-quality, affordable care to everyone regardless of ability to pay or immigration status. Gotham Health serves the community through a two-pronged approach: providing treatment to those who need it while at the same time emphasizing prevention. We strive to deliver services in a way that maximizes each patient's opportunity to achieve successful health outcomes, we believe in every person's right to participate in their care plans, we facilitate partnerships with other community resources to meet the needs of our patients beyond healthcare, and we celebrate and recognize the compassionate care of our committed staff. Join our team if you want to be part of our Gotham Health Family, a person-centered, fully integrated, and innovative ambulatory care network that enables all New Yorkers to live their healthiest lives.

Job Description

SUMMARY OF DUTIES AND RESPONSIBILITIES:
Employee Engagement play a crucial role in any organization, as they are responsible for creating positive employee experiences that contribute to higher performance and retention rates.

The scope of this role spans across all care settings including, inpatient, ambulatory care, behavioral health and emergency department services.

Administrative Support Duties
Duties include, but are not limited to, Develop and implement strategies to increase employee morale and retention. Conduct surveys and gather feedback to understand employee satisfaction levels.
Collaborate with other departments to create initiatives and programs that promote employee engagement. Creating and maintaining spread-sheets and presentations; creating letters; distribution of incoming mail., faxes, reports and other documents; maintaining appropriate stock levels of office supplies: ordering office supplies and other material; scheduling appointments; organizing meetings and various other functions.
1. Recognize and reward employees for exceptional work and contributions
2. Analyze trends and adjust engagement strategies as necessary.
3. Coordinate programs including wellness initiatives, team-building events, leadership training, mentoring, career development, recognition and rewards programs, surveys, and communication strategies.
4. Facilitate ICARE, Employee Engagement retreats and workshops
5. Continue to foster employee recognition programming
6. Excellent communication, interpersonal, and problem-solving skills are critical. It's important to be creative, adaptable, and passionate about improving the employee experience. Strong project management and data analysis skills are also valuable.
7. Coordinate special projects as assigned by Director
8. File, maintain, arrange for storage, retrieve or reproduce documents, records, and reports.
9. Promptly and courteously answer and screen phone calls for the office or department; route calls as appropriate; accurately record messages and deliver to the appropriate party in a timely manner.
10. Greet visitors, guests promptly and courteously; ascertain their needs and provide assistance, if unable or unqualified to assist, promptly refers to the appropriate party or department.

Procurement Duties:
1. Prepare requisitions through PeopleSoft Supply applications
2. Create purchase orders, scan, e-file, and maintain accurate and well organized electronic records. File and maintain hard copy files.
3. Enter vendor information, monitor and track submitted requisitions.
4. Review of information, including summarization, analysis, interpretation and re-presentation in a different format. Obtain signatures for requisition approvals and payments
5. Maintain inventory of equipment and supplies
6. Other related duties as assigned and directed by Director of Employee Engagement and Wellness

Minimum Qualifications
1. A Baccalaureate Degree from an accredited college or university in Public Health, Public Administration, Business Administration, Social Work, Psychology or Rehabilitation Counseling, and three (3) years of full-time experience in medically-oriented health care and medical support systems environment, two (2) years of which included experience in an administrative or supervisory capacity or three (3) years of responsible level experience in business management systems or general administration including two (2) years in a supervisory or administrative capacity.
2. A Masters Degree from an accredited college or university in the disciplines listed in (1), and two (2) years of full-time experience as listed in (1), plus one (1) year experience in an administrative or supervisory capacity in occupations as listed in (1); or,
3. A satisfactory equivalent combination of training, education and experience.

Note: Certification or licensure may be required.

Department Preferences

EQUIPMENT/MACHINES OPERATED:

Fax Machine, Telephone, Computer,

COMPUTER PROGRAMS/SOFTWARE OPERATED

Vista, Microsoft Word, Excel, PowerPoint

If you wish to apply for this position, please apply online by clicking the "Apply Now" button

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs

Vacancy Control Board Number

VCB #: GGM-04302024-17926