Patient Experience and Engagement Specialist

Fort Myers, Florida


Employer: Lee Health
Industry: Professional
Salary: $92352 - $120036. per year
Job type: Full-Time

Location:Johnson Engineering Building -2146 Johnson StFort Myers FL 33901

Department: Patient Experience and Engagement

Work Type: Full Time

Shift: Shift 1/8:00:00 AM to 4:30:00 PM

Minimum to Midpoint Pay Rate:$92,352 - $120,036.80/Annual

Summary

Serves as an integral part of the systems efforts to implement and sustain all improvement related initiatives in achieving excellence in patient experience and team engagement. This role includes providing mentorship, coaching and consultation across the continuum of Lee Health. This position serves as a facilitator to spread evidence based practices in ongoing improvement efforts to transform to a high performing patient centered culture. The scope of this position includes building partnerships and working collaboratively with physicians and leaders for needs assessment, as well as solution design, development, implementation and evaluation

Requirements

Educational Requirements

Degree/Diploma Obtained
Program of StudyRequired/
Preferred
and/or
Bachelor's
Requiredand
Master's
Preferred

Experience Requirements

Minimum Years Required
Area of ExperienceRequired/
Preferred
and/or
7 Years
Organization TransformationRequired

Additional Requirements

Minimum 7 years professional level organizational development or culture transformation related field. Expertise and experience in building leadership development programs for multiple levels with an organization including high potential talent, system and front line leaders, physicians and advanced providers and staff. Experience in coaching, change management and performance improvement. Excellent platform and facilitation skills, ability to engage an audience.

State of Florida Licensure Requirements

Licenses
Required/
Preferred
and/or

Certifications/Registration Requirements

Certificates/Registrations
Required/
Preferred
and/or

Other: Strong facilitation, communication, relationship building, coaching and presentation skills are required.

US:FL:Fort Myers

Created: 2024-06-27
Reference: 41077
Country: United States
State: Florida
City: Fort Myers


Similar jobs: