Patient Safety Manager

Who We Are

Verily is a subsidiary of Alphabet that is using a data-driven approach to change the way people manage their health and the way healthcare is delivered. Launched from Google X in 2015, our purpose is to bring the promise of precision health to everyone, every day. We are focused on generating and activating data from a variety of sources, including clinical, social, behavioral and the real world, to arrive at the best solutions for a person based on a comprehensive view of the evidence. Our unique expertise and capabilities in technology, data science and healthcare enable the entire healthcare ecosystem to drive better health outcomes.

Description

The Patient Safety Manager is responsible for ensuring a culture of patient safety across the organization by managing and overseeing the incident reporting process and coordinating cross-functionally to triage and resolve incident reports. Additionally, the Patient Safety Manager conducts investigations into incidents when appropriate and supports the development and execution of corrective action plans. This role involves identifying and mitigating risk and improving the quality of care, and working across the Clinical Quality and Clinical Operations team to identify opportunities for improvement. The Patient Safety Manager plays an important role in encouraging transparent, open communication about patient safety issues to enhance the culture of safety through continuous learning and quality improvement.

Responsibilities

• Foster a strong Culture of Quality and Patient Safety throughout the organization.
• Oversee the incident reporting system to ensure timely review, investigation, and resolution of adverse events.
• Participate in XFN committees dedicated to patient safety and work collaboratively to improve the quality of care.
• Support corrective actions and implementation of change processes to adopt best practices.
• Perform audits, present findings, and offer training to the clinical team.Participate in accreditations and other regulatory requirements to demonstrate compliance with Quality standards.

Minimum Qualifications:

• Master's degree in Nursing, Healthcare Administration, Public Health, or related field.
• 5+ years of experience in patient safety and quality improvement, and auditing clinical programs.
• Experience developing training for clinical teams based upon learnings from audits.
• Experience developing audit tools using clinical practice guidelines, clinical program requirements, etc. Experience designating incidents and complaints and processing reports based on policies and procedures.

Preferred Qualifications:

• Certified Professional in Patient Safety (CPPS) or Certified Professional in Healthcare Quality (CPHQ) certification.
• Prior experience with developing new incident reporting systems and designing processes for cross-functional teams to triage incidents.
• Prior experience auditing in fully digital or remote programs.
• Past work that focuses on Healthcare products and/or mobile apps.
• ​​Experience working in fast-paced, cross-functional environments such as consulting or start-ups.

The US base salary range for this full-time position is $116,000 -166,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus or benefits.

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Why Join Us

Build What's Vital.

At Verily, you are a part of something bigger. We are a diverse team of builders innovating at the intersection of health and technology-united by a shared spirit of curiosity, resilience and determination to make better health possible for all. This builder mindset means your fingerprints will be on the work that shapes the future of health.

Fulfilling our precision health purpose starts with the health of our Veeps, which is why we offer flexibility, resources, and competitive benefits to support you in your whole-person well being.

Our culture reflects the behaviors that stem from living our values every day in how we Innovate Healthcare and Technology, Gain Velocity as One Verily, and Respect Individuals. As One Verily, we uphold our collective accountability to sustain this culture and to create a VIBE (Verily's Culture of Inclusion, Belonging, and Equitability) where all Veeps feel included, a sense of belonging, and have opportunities to grow.

If this sounds exciting to you, we would love to hear from you.

You can find out more about our company culture on our LinkedIn Company Page and Verily Careers page .