Patient Services Coordinator - Orthopedics Ambulatory Center

Work where every moment matters.
Every day, over 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.
Hartford Hospital is one of the largest and most respected teaching hospitals as well as a Level I trauma center. Hartford Hospital is on the cutting edge of technology & medical care and is home to the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. Housing the Northeast's largest robotic surgery center, committed to becoming the best in the country for patient safety and is pursuing that goal by taking innovative action and creating a culture of safety at every level within the organization.
Don't miss the opportunity to be part of the new State of the art Bone and Joint Institute at Hartford Hospital. The first new stand-alone Orthopedic Hospital in the Northeast in over 50 years! Our Mission is to be acknowledged as the regional leader in patient-centered, innovative musculoskeletal care, providing cutting edge care to patients in Connecticut and surrounding states. We are seeking dedicated, passionate individuals who would like the opportunity to be part of a team with a patient-centered approach, which brings decades of experience to providing this innovative musculoskeletal care. We offer competitive salaries and benefits, as well as a stimulating work environment that inspires excellence.
JOB SUMMARY
The Patient Service Coordinator is responsible for providing outstanding and professional customer service to ensure operational efficiency and promote a positive patient experience.

Qualifications:

Minimum Requirements
Education

• High school diploma or equivalent

Experience

• 2 years of relevant experience

Language Skills

• Verbal and written proficiency in English

Preferred Requirements
Education

• Associate or bachelor's degree in a clinical or business field

Experience

• 2 years of relevant experience in a fast-paced medical office

Language Skills

• Proficiency in a second language

Knowledge, Skills and Ability Requirements

• Ability to adhere to HIPAA, OSHA and CSG policies.
• Ability to provide excellent and efficient customer service.
• Positive, customer-focused approach, with commitment to providing excellent patient care.
• Proven ability to work effectively in a team environment.
• Excellent written and verbal communication skills - ability to communicate in other languages highly desirable.
• Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands.
• Strong computer skills - solid working knowledge of Microsoft Office software.
• Knowledge of medical terminology insurance requirements and medical billing/coding.
• Ability to travel independently to satellite offices with or without advanced notice.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.