Patient Services Representative, Family Medicine - Northampton
Northampton, Massachusetts
Employer: Cooley Dickinson Medical Group (CDP)
Industry: Administrative Support
Salary: Competitive
Job type: Full-Time
About Us
With energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts. With a broad network of providers and facilities serving the Pioneer Valley, our services span a spectrum of medical and surgical needs, diagnostic care, rehabilitation, social work, behavioral health, and other critical needs of the community.
The Cooley Dickinson culture is built on living the values of our organization. Every employee is valued, no matter what professional function. Come work where you can make a difference every day, with opportunities for growth and development, in a great place to call home!
Oxbow Primary Care
Our practice is housed in Cooley Dickinson's multispecialty medical facility located at 15 Atwood Drive, Suite 201 in Northampton, MA. As a Family Medicine office, Oxbow offers comprehensive primary care services to patients of all ages, from infants to adults. With providers who have pursued specialties in addition to board certifications in Family Medicine, the practice has additional expertise in prenatal care, obstetrics and birth, pediatrics, and LGBTQ care.
What Matters to Us
We are constantly aiming to improve access for patients and to meet the evolving health care needs of the communities we serve. Primary care is all about relationship-building! We pride ourselves on really getting to know our patients to ensure that they are receiving exceptional, personalized care.
Are you ready to bring your talent to this practice and join us in moving health care forward?
Role Overview
We are seeking a full-time, 40-hour Patient Services Representative (PSR) to support the Oxbow practice onsite, Monday through Friday. We are open from 8:00am to 5:00pm, so schedules are staggered accordingly. The PSR serves as the face of our medical group and plays a key role in managing the patient experience on the reception/administrative support side. We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting!
Qualifications
Qualifications
Whether you are seeking to gain more experience in the healthcare industry or a proven healthcare professional seeking a new challenge, the Patient Services Representative role is the opportunity for you. When hiring, we look for candidates who not only possess relevant skills, but also positive attitudes and genuine passion for the work.
• High school diploma or equivalent required
• Familiarity with insurance payers preferred
• Minimum of six (6) months reception or customer service experience required, preferably in a health care setting
• Demonstrated knowledge of medical terminology preferred
• Spelling and typing competence with computer experience essential
• Bilingual Spanish/English preferred
EEO Statement
It is the policy of Cooley Dickinson Health Care to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Cooley Dickinson Health Care will provide reasonable accommodations for qualified individuals with disabilities.
Cooley Dickinson Health Care embraces diverse skills, perspectives and ideas, and encourages people of color, veterans, people with disabilities, LGBTQ candidates, and people from other underrepresented groups to apply
With energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts. With a broad network of providers and facilities serving the Pioneer Valley, our services span a spectrum of medical and surgical needs, diagnostic care, rehabilitation, social work, behavioral health, and other critical needs of the community.
The Cooley Dickinson culture is built on living the values of our organization. Every employee is valued, no matter what professional function. Come work where you can make a difference every day, with opportunities for growth and development, in a great place to call home!
Oxbow Primary Care
Our practice is housed in Cooley Dickinson's multispecialty medical facility located at 15 Atwood Drive, Suite 201 in Northampton, MA. As a Family Medicine office, Oxbow offers comprehensive primary care services to patients of all ages, from infants to adults. With providers who have pursued specialties in addition to board certifications in Family Medicine, the practice has additional expertise in prenatal care, obstetrics and birth, pediatrics, and LGBTQ care.
What Matters to Us
We are constantly aiming to improve access for patients and to meet the evolving health care needs of the communities we serve. Primary care is all about relationship-building! We pride ourselves on really getting to know our patients to ensure that they are receiving exceptional, personalized care.
Are you ready to bring your talent to this practice and join us in moving health care forward?
Role Overview
We are seeking a full-time, 40-hour Patient Services Representative (PSR) to support the Oxbow practice onsite, Monday through Friday. We are open from 8:00am to 5:00pm, so schedules are staggered accordingly. The PSR serves as the face of our medical group and plays a key role in managing the patient experience on the reception/administrative support side. We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting!
Qualifications
Qualifications
Whether you are seeking to gain more experience in the healthcare industry or a proven healthcare professional seeking a new challenge, the Patient Services Representative role is the opportunity for you. When hiring, we look for candidates who not only possess relevant skills, but also positive attitudes and genuine passion for the work.
• High school diploma or equivalent required
• Familiarity with insurance payers preferred
• Minimum of six (6) months reception or customer service experience required, preferably in a health care setting
• Demonstrated knowledge of medical terminology preferred
• Spelling and typing competence with computer experience essential
• Bilingual Spanish/English preferred
EEO Statement
It is the policy of Cooley Dickinson Health Care to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Cooley Dickinson Health Care will provide reasonable accommodations for qualified individuals with disabilities.
Cooley Dickinson Health Care embraces diverse skills, perspectives and ideas, and encourages people of color, veterans, people with disabilities, LGBTQ candidates, and people from other underrepresented groups to apply
Created: 2024-09-27
Reference: 3304771
Country: United States
State: Massachusetts
City: Northampton
Similar jobs:
-
Family Medicine - Fall River, MA
Carney Hospital in Fall River, Massachusetts -
Nurse Practitioner, Family Medicine - Concord
Mass General Brigham Community Physicians in Concord, Massachusetts -
Medical Assistant, Family Medicine- Wellesley
Newton-Wellesley Hospital(NWH) in Wellesley, Massachusetts -
RN, Family Medicine - Beverly
North Shore Physicians Group(NSPG) in Beverly, Massachusetts -
Family Medicine Physician - Reliant Medical Group
UnitedHealth Group in Auburn, Massachusetts -
Family Medicine Physician with Passion for Serving LGBTQ Community
Cooley Dickinson Medical Group (CDP) in Amherst, Massachusetts -
Medical Assistant II - FT - Weymouth Family Medicine
Atrius Health in Weymouth, Massachusetts -
Nurse Practitioner-Family Medicine-Physician Practice Full Time
Martha's Vineyard Hospital (MVH) in Oak Bluffs, Massachusetts -
Hybrid RN, Family Medicine - Burlington
Mass General Brigham Medical Group in Burlington, Massachusetts -
Family Medicine Physician - Cooley Dickinson Medical Group Hadley Family Medicine- Hadley, MA
Cooley Dickinson Medical Group (CDP) in Hadley, Massachusetts -
Physician (Family or Internal Medicine)
Massachusetts Institute of Technology in Cambridge, Massachusetts -
Nurse Practitioner/Physician Assistant, Family Medicine - Rowley
North Shore Physicians Group(NSPG) in Rowley, Massachusetts -
Medical Assistant, Family Medicine - Hadley
Cooley Dickinson Medical Group (CDP) in Hadley, Massachusetts -
Medical Assistant I - FT - Somerville Family Medicine
Atrius Health in Somerville, Massachusetts -
Family Medicine Physician
One Medical in Boston, Massachusetts -
Medical Assistant, Family Medicine- Wellesley
Newton-Wellesley Hospital(NWH) in Wellesley, Massachusetts -
Patient Service Representative, Family Medicine - Rowley
North Shore Physicians Group(NSPG) in Rowley, Massachusetts -
Medical Assistant, Family Medicine - Amherst
Cooley Dickinson Medical Group (CDP) in Amherst, Massachusetts -
Ambulatory Nurse, Family Medicine Practice - Saugus
North Shore Physicians Group(NSPG) in Saugus, Massachusetts -
Medical Assistant, Family Medicine - Medford
Mass General Brigham Community Physicians in Medford, Massachusetts