Pharmacy Operations Supervisor - Home Delivery

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Location: 5700 Dot Com Court, Oviedo, FL 32765
Hours: Monday - Friday 5:00 am-2:30 pm

Primary Responsibilities:

• Oversight and Leads Clerk/Tech Line Level Positions in Fulfillment (Approximately 20 direct reports)
• Coordinates, supervises and is accountable for the daily activities of business support, technical or production team or unit
• Impact of work is most often at the team level
• Supervises a team of Pharm Techs/Clerks
• Owns output at task level
• Work is generally limited to own function
• Sets priorities for the team to ensure task completion
• Coordinates work activities with other supervisors
• Develops plans to meet short-term objectives
• Identifies and resolves operational problems using defined processes, expertise and judgment
• Decisions are guided by policies, procedures and business plan
• Product, service or process decisions are most likely to impact individual employees and/or customers (internal or external)
• Analyzes and investigates
• Provides explanations and interpretations within area of expertise
• Uses pertinent data and facts to identify and solve a range of problems within area of expertise
• Investigates non- standard requests and problems, with some assistance from others
• Works exclusively within a specific knowledge area
• Prioritizes and organizes own work to meet deadlines
• Provides explanations and information to others on topics within area of expertise

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years of supervisory experience
• Experience providing coaching towards metric driven goals in metrics driven environment
• Proven sound computer skills with proficiency in Microsoft Office, Word, Excel, and PowerPoint
• Willing or flexibility to work outside of regular scheduled hours in order to meet demands of business as needed

Preferred Qualifications:

• Associate's or bachelor's degree
• Pharmacy Technician Certification for the state of Florida
• 2+ years of Pharmacy Technician experience
• Supervisory experience within a pharmacy production environment
• Experience producing document routine reports and correspondence
• Knowledge of Pharmacy dispensing systems

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

---