Point of Sale Business Analyst - Hybrid in Charlotte, NC

A client in Charlotte, NC is looking for a Point of Sale Business Analyst to join their team. The role of the Business Analyst involves comprehending the business vision of the store operations team and collaborating with stakeholders to devise and execute an innovative roadmap of initiatives. The ideal candidate will possess a robust background in store POS systems, technical expertise, and a grasp of backend retail ERP systems.

Key Responsibilities:
Comprehend, analyze, and convey business requirements to align with store systems Product owners and development teams.
Collaborate with key business stakeholders to offer recommendations and suggestions for optimizing store systems, applications, and business processes.
Gather, define, analyze, and validate application requirements and business rules, scope, functional, non-functional requirements, source to target mappings and user acceptance criteria to ensure the fulfillment of business needs.
Monitor project progress by tracking key milestones, phases, and elements within a given sprint and recommend iteration deliveries.
Analyze and understand the upstream and downstream implications of proposed changes to accurately assess impacts on surrounding systems.
Work with the Product Owner to formulate and prioritize user stories for a given initiative and participate in all related ceremonies.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

6+ years of experience as a Business Analyst
Prior experience with Point of Sale (POS), Payment, and retail store systems
Knowledge of payment solutions and their integrations
Proficient in defining capabilities, developing features, and writing detailed user stories
Demonstrated experience documenting functional and technical requirements
Excellent verbal and written communication skills, with the ability to clearly articulate complex business requirements to both technical and non-technical stakeholders

Nice to Have Skills & Experience

Experience in a retail organization
Familiar with retail data modeling

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.