Printer PC Support Technician

Description

• SAIC is currently seeking a Printer/PC Support Technician to support the US Army Corps of Engineers (USACE) Revolutionary IT Services (RITS) program to troubleshoot and configure Network Printers/Local Printers, and complete a light volume of PC Support requests.

NOTE: This position is a Fully On Site.

JOB DESCRIPTION:

• Perform all functional checks, troubleshooting, operational and administration tasks on managed network and local printers.
• Coordinate relevant support and troubleshooting activities with department partners and vendors. This will include coordination with both private sector vendors and other Government agencies.
• Manage PC Loaner inventory of 20+ devices. To include imaging and maintaining the machines, tracking inventory, and ensuring the devices are checked-in and out according to policies and procedures.
• Assist with imaging and PC Refresh efforts as ticket volume permits.

Qualifications

REQUIRED EDUCATION AND EXPERIENCE

• Bachelors and (2)+ years of experience; additional four (4) years of experience accepted in lieu of degree
• Solid understanding of network printers, ability to troubleshoot issues, and resolve problems.
• Experience updating printer firmware.
• Experience with imaging computers, installing updates and software, and joining machines to a Domain.
• Experience with Microsoft Excel and managing asset Lists and inventories.

REQUIRED CERTIFICATIONS

• Must have a current A+ CE

REQUIRED CLEARANCE

• Must be able to obtain a full Secret Clearance; Interim Secret required prior to start, SAIC will help to obtain
• Must be a current US Citizen

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.