Product Strategy Intern (Global Business Solutions-Monetization Strategy and Operations) - 2025 Summer (MBA)

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Introduction
The CRM and Transactions Global Product Strategy team is the strategy partner to the internal CRM and Transactions product and tech teams. We are a part of Monetization Strategy & Operations within Global Business Services. The mission of the CRM Global Product Strategy team is to:
- Help set long-term product vision and establish strategic product roadmap by prioritizing user needs in light of business priorities.
- Develop the annual and quarterly business plans to coordinate efforts from all stakeholder teams and report on progress.
- Conduct external market research to extract insights to inform future product development.
- Incubate and develop proof of concept products to spearhead the deployment of new innovations.
- Be a thought leader and trusted advisor to global product and regional business leaders.

We are looking for talented individuals to join us for an internship in 2025. Internships at TikTok aim to offer students industry exposure and hands-on experience. Turn your ambitions into reality as your inspiration brings infinite opportunities at TikTok.

Internships at TikTok aim to provide students with hands-on experience in developing fundamental skills and exploring potential career paths. A vibrant blend of social events and enriching development workshops will be available for you to explore. Here, you will utilize your knowledge in real-world scenarios while laying a strong foundation for personal and professional growth. This Internship Program runs for 12 weeks beginning in May/June 2025. Successful candidates must be able to commit to one of the following summer internship start dates below:
Monday, May 12
Monday, May 19
Tuesday May 27 (Memorial Day May 26)
Monday, June 9
Monday, June 23

We will prioritize candidates who are able to commit to these start dates. Please state your availability clearly in your resume (Start date, End date).

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities
- Conduct competitive research into the CRM and Transactions product strategies at leading digital advertising platforms.
- Derive insights from CRM and Transactions industry trends (e.g., AI copilot) and technology innovations (e..g, natural language models) that can be deployed in TikTok's internal CRM product.
- Interview internal users and external experts to identify and prioritize critical painpoints that may have been missed in the current roadmaps.
- Work with the CRM and Transactions product teams to design product features that can address critical painpoints and other user needs.
- Represent the CRM and Transactions products at business executive meetings and be able to articulate the product vision and strategy.

Qualifications

Minimum Qualifications
- Strong research and analytical skills with the ability to derive actionable insights from industry trends and technology innovations.
- Effective communication skills for interviewing internal users and external experts.
- Ability to collaborate with product teams and contribute to feature design.
- Confidence in representing products and articulating vision and strategy in executive meetings.
- Organizational skills for developing and coordinating business plans.

Preferred Qualifications
- Experience in management consulting, investment banking, product management, or product marketing.
- Demonstrated experience conducting competitive research and deriving insights from industry trends.
- Strong problem-solving skills, both conceptual and analytical.
- Experience in designing product features and prioritizing user needs in alignment with business priorities.
- Strategic thinking abilities to help set long-term product vision and establish strategic roadmaps.
- Proven track record of developing and managing annual and quarterly business plans.
- Excellent executive communication skills with the ability to represent products at high-level meetings.
- Experience conducting external market research to inform product development.
- Ability to serve as a thought leader and trusted advisor to global product and regional business leaders.
- Familiarity with CRM industry trends (e.g., Salesforce and Slack integration) and technology innovations (e.g., natural language models).

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2