Strategic Operations Intern (GBS- Monetization Strategy and Operations)- 2025 Summer (MBA)

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Introduction
The high-performing Global Monetization Strategy & Operations (MSO) organization is essential to enabling TikTok's advertising business growth. We partner with business leaders in strategy setting, revenue planning, sales & client incentive policy-making, driving operational effectiveness in tooling and sales processes, and ensuring productive and fruitful partnerships cross-functionally across internal teams.

We are looking for talented individuals to join us for an internship in 2025. Internships at TikTok aim to offer students industry exposure and hands-on experience. Turn your ambitions into reality as your inspiration brings infinite opportunities at TikTok.

Internships at TikTok aim to provide students with hands-on experience in developing fundamental skills and exploring potential career paths. A vibrant blend of social events and enriching development workshops will be available for you to explore. Here, you will utilize your knowledge in real-world scenarios while laying a strong foundation for personal and professional growth. This Internship Program runs for 12 weeks beginning in May/June 2025. Successful candidates must be able to commit to one of the following summer internship start dates below:
Monday, May 12
Monday, May 19
Tuesday May 27 (Memorial Day May 26)
Monday, June 9
Monday, June 23

We will prioritize candidates who are able to commit to these start dates. Please state your availability clearly in your resume (Start date, End date).

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities
- Conduct market intelligence and provide insights to the business team, leveraging data, research and expertise from internal and external sources.
- Define key performance metrics and set KPIs to drive business growth.
- Identify inefficiencies/bottlenecks in current business operations, propose solutions & drive implementation.
- Collaborate with multiple teams (Sales, Product, Marketing, Legal etc) to drive projects.
- Ability to adapt to a fast-paced work environment and manage multiple tasks simultaneously.

Qualifications

Minimum Qualifications:
- Strong analytical and problem-solving skills with the ability to interpret complex data and provide actionable insights for strategic decisions.
- Ability to conduct market research using various internal and external sources.
- Basic proficiency in using data analysis tools.
- Clear understanding of key performance metrics (KPIs) and their role in driving business growth.
- Ability to identify inefficiencies in business operations and propose potential solutions.
- Excellent interpersonal and communication skills, with demonstrated experience in collaborating effectively across multiple teams (Sales, Product, Marketing, Legal, etc.).
- Proven ability to thrive in a fast-paced work environment, manage multiple tasks simultaneously, and maintain a high level of attention to detail.
- Willingness to take initiative and learn new skills in a business environment.

Preferred Qualifications
- Proficiency in data analysis and visualization tools with the ability to create detailed reports and dashboards.
- Proven experience in managing projects, identifying inefficiencies, proposing solutions, and successfully driving the implementation of these solutions.
- Solid understanding of business operations, market dynamics, and the ability to provide strategic insights to support business growth.
- Strong research skills with the ability to leverage internal and external data sources to conduct comprehensive market intelligence and provide meaningful insights.
- Experience in defining key performance metrics (KPIs) and setting up monitoring systems to track and drive business growth.
- Demonstrated ability to take initiative, proactively identify opportunities for improvement, and contribute to the success of the business team.
- Familiarity with CRM software and business intelligence tools, along with basic coding or statistical analysis skills, is a plus.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2