Program Manager | CA Active Consulting

Description:

Benchmark Human Services has grown to become one of the most respected organizations in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people at home, work, and in the community through residential, employment, crisis response, recovery, behavioral, children’s services, and day services. Our California Active Consulting team in LA County, CA is currently recruiting for a Program Manager to provide direct services and support to individuals with Intellectual and Developmental Disabilities (IDD) and/or mental health diagnoses in crisis or at risk of inpatient placement, involvement with law enforcement, potential harm to themselves or others, or loss of residential/home placement due to severe behavioral and/or psychiatric related issues. The Manager will also provide education and training to provider agency personnel in support of the individual’s treatment and care.

Since 1960, Benchmark has been empowering marginalized populations to see their potential. We are committed to realizing the full potential of EVERYONE - those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves.

Benefits:

• Health, dental, and vision insurance.
• Life insurance.
• Mileage reimbursement.
• Tuition reimbursement.
• Paid Time Off and Sick Time Pay.
• Flexible Spending Account (FSA).
• Advancement opportunities.
• 401k with company match.
• Employee discounts with various vendors.

Essential Functions and Responsibilities:

• Ensures all referrals are responded to in a timely manner per policy.
• Complete agency and individual assessments to guide subsequent clinical interventions.
• Provide direct clinical intervention consistent with credential/licensure.
• Facilitate provider wraparound and consultation meetings.
• Assist with modifying mental health treatment and behavior support plans as necessary.
• Attend all agency, departmental, and client specific meetings as needed.
• Complete all documentation of services provided per policy.
• Conduct staff and caregiver training on implementation of individual behavioral support plans, safety plans, mental health treatment plans and related data collection within scope of practice.
• Assist in transport of individuals according to Benchmark Policy.
• Assist Team members in case management functions and discharge planning.
• Establish and maintain effective communication strategies with all Team members.
• Responsible for program staff scheduling to ensure 24/7/365 availability and that time and attendance records are completed correctly and timely.
• Review incident reports and incidents of physical intervention in coordination with Program Director and Compliance.
• Establish and maintain professional relationships with provider agencies, regulatory agencies, payers and community stakeholders through regular individual and program updates, monthly, quarterly, annual and ad hoc reports as requested.
• Provide programmatic, best-practice recommendations to participating providers and assist providers with implementation of best-practice protocols through consultation and training.
• Assist providers with development, implementation, and monitoring of Person-Centered Plans, Behavior Support Plans, Mental Health Treatment Plans and Crisis Safety Plans.
• Comply with all agency policies and professional standards to assure the health, safety, and confidentiality of all individuals.
• Report any suspected abuse, neglect or exploitation to Director and report to appropriate State authorities as required by state rules and regulations.

Knowledge, Skills and Abilities:

• Knowledge of California Department of Developmental Services (DDS) and Mental Health Services Division (MHSD) regulations and standards;
• Knowledge of professional ethics, applicable licensing requirements;
• Knowledge of health care privacy and confidentiality rules;
• Knowledge of person-centered care and support for individuals with intellectual/developmental disabilities and/or co-existing mental health diagnoses.

Qualifications:

Minimum:

• LMSW, LAC, LAMFT or BCBA in the State of California with at least three years’ experience providing behavioral health services;
• Two years of supervisory experience
• Certification and ongoing training in crisis de-escalation intervention curriculum
• Valid CPR and First Aid Certification
• Valid Driver’s License and auto insurance
• Must be computer literate
• Experience working with individuals with mental illness, emotional disorders, and substance-related disorders who are experiencing emotional or behavioral crisis.

Preferred:

• Fluent bilingual speaker in one or more of the following languages: (English/Spanish; English/Mandarin; English/Korean; English/Tagalog).
• Two years of post-graduate experience working in community based crisis response
  services serving youth and adults
• LCSW, LPC, LMFT or BCBA-D in the State of California

We’d love to see your application! Apply online today at www.BenchmarkHS.com/Careers.

Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply.

INDMGR