Quality Consultant Senior

Minimum Qualifications

• Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus four (4) years of experience related to the job.
• Lean Six Sigma Green or Black Belt certification may substitute for two (2) years of experience.

Licenses or Certifications:

None
Notes to Applicants
This role is part of Austin Energy's Corporate Quality Services ( CQS ) team, an internal consulting group dedicated to partnering with various business units, functional organizations, and vendors to enhance the value and delivery of products, services, and information.

The successful candidate will facilitate cross-functional business planning initiatives, lead systematic problem-solving efforts and implement cross-functional process improvement techniques to boost organizational efficiency. This position will oversee the Quality Center of Excellence, SPARQ , and promote a culture of Continuous Improvement across Austin Energy.

Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information.

Employment Application:

The City of Austin employment application is an official document; incomplete applications will not be considered.

• Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.
• The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.
• Résumés will not be accepted and statements such as "see résumé" will not be accepted. You may use "N/A" for fields that are not applicable.
• Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
• If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
• This position requires a criminal background investigation.

Work Schedule:

• Work hours may include after hours, holidays, and weekends.
• Shifts may change according to departmental needs.
• Employee may be required to work additional hours outside of regular work schedule.

Travel:

If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Preferred Qualifications

• Experience in leading continuous improvement initiatives, including developing and implementing Quality Management Systems ( QMS ) and mitigating risk.
• Experience leading a Quality Center of Excellence (CoE) to establish and promote enterprise-wide quality standards.
• Demonstrated success in leading business transformation initiatives and enterprise-wide projects with PMP certification.
• Demonstrated expertise in data analysis to identify risks, uncover process inefficiencies, and implement targeted improvements that drive measurable results.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Supports projects related to the development of improvement of organizational programs, processes, and systems.

Uses quality assurance methodologies to assist with current state analysis assessments.

Conducts continuous improvement projects for business units within the organization.

Supports risk mitigation evaluations to improve organizational performance.

Conducts assessments of organizational systems and processes.

Supports project teams and organizational change efforts.

Conducts continual improvement training.

Supports the organizations quality center of excellence.

Responsibilities- Supervision and/or Leadership Exercised:

May provide leadership, work assignments, evaluation, training, and guidance to others.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of process improvement methodologies.
• Knowledge of performance measure development analysis.
• Knowledge of applicable City of Austin, State, and Federal statutes, ordinances, and codes.
• Knowledge of City practices, policies, and procedures.
• Skill in communication in a variety of formats including print, oral and formal presentations.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintain working relationships with other City employees and the public.
• Ability to look at situations systematically.
• Ability to work independently.
• Ability to understand, interpret, and apply detailed and complex information.
• Ability to implement recommendations.
• Ability to identify and analyze system faults.

Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.