Receptionist

Description:

Receptionist

Student Services

College of Education & Human Development

Georgia State University

The College of Education & Human Development is committed to supporting members of the faculty in their pursuits and fostering a collaborative, inclusive scholarly community. We offer a variety of resources and tools intended to support faculty development in the areas of research, teaching and service.

The Student Services department in the College of Education & Human Development is seeking to hire a Receptionist.

WHAT MAKES GSU A GREAT PLACE?

• Flexible work environment.
• Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
• A knowledge-sharing organization that works collaboratively with diverse partners.
• Professional development opportunity and mentorship.
• A rapidly growing center within an academic setting.

WHAT WILL YOU DO:

This position is responsible for providing general information as requested by telephone, in person, or in writing.

DUTIES AND RESPONSIBILITIES INCLUDE:

• Greeting visitors, ascertaining the nature of business, and directing them to the appropriate staff or faculty member.
• Answering a multi-line telephone and directing callers to the appropriate staff member.
• Taking messages and/or forwarding calls to voicemails.
• Answering routine questions.
• Directing more difficult questions to the appropriate advisor or staff member.
• Sorting mail as it is delivered to the office.
• Performing light typing duties and general clerical duties.
• Performing other related duties as assigned by supervisor.

Disclaimer:

This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties.

As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee's direct supervisor.

Qualifications:

Minimum Requirements:

• High school diploma or GED and one-year receptionist or customer service experience.

Preferred Requirements:

• Minimum of one year experience in a customer service role, preferably in higher education