Re-Enrollment Advocate

RemX Staffing is currently Hiring for an Re-Enrollment Advocate.

The Re-Enrollment Advocate supports the annual enrollment process for patients accessing coverage for their prescribed medications through inbound and outbound telephone support, as well as administrative functions. Schedules are flexible. Training and work is onsite in our call center.

Compensation: $17/Hour

Located in Louisville KY ON SITE

Schedules are flexible. Training and work is onsite in our call center. Work hours range from 8am to 8pm, Monday through Friday

If you have any questions, please email me at meagan.paul@remx.com

Qualifications

REQUIRED EDUCATION AND EXPERIENCE:

• High school diploma or equivalent
• Six (6) months of work experience in a call center environment.
• Must have proven ability to provide consistently high-quality of service

PREFERRED EDUCATION AND EXPERIENCE:

• Two (2) years of work experience in a customer service or customer focused role
• Two (2) years of work experience in pharmacy, managed care, Medicaid and/or Medicare organizations, pharmaceutical and/or biotech manufacturer, insurance, medical office, or related field
• Experience with HIPAA and patient services
• Experience with insurance and benefit investigations; knowledge of U.S. Private and Government payers
• Bi-lingual, English and Spanish