Re-Enrollment Advocate - Onsite

Orlando, Florida

Employer: RemX
Industry: 
Salary: $17.00 per hour
Job type: Full-Time
RemX is seeking Re-Enrollment Advocates to work 100% onsite for a reputable organization located in Louisville, KY.
  • Title: Re-Enrollment Advocate (REA)
  • Employment Type: Seasonal Contract with potential to convert
  • Location: Onsite | Louisville, KY 40299
  • Pay: $17.00 an hour
  • Scheduling: Must have open and flexible availability M - F 8:00 AM - 8:00 PM - will be schedule five, 8 hours shifts
  • Start Dates: 9/23/24
  • Training: Training is 3 weeks M - F 8:30A - 5:00 PM ; No time can be missed during training period

RESPONSIBILITIES:
  • Handle approximately 70 - 90 inbound calls daily
  • Place outbound calls as needed to Dr. Offices/Insurance companies to validate information
  • Calls are related to patient care, requiring the ability to de-escalate as sensitivity situations will come up
  • Update system with notes while on the call (not in between calls)

REQUIREMENTS:
  • High School Diploma/GED Minimum
  • Previous 6 months of experience in a HIGH-VOLUME CALL CENTER (70 - 90+ calls daily)
  • Must be Tech Savvy - Ability to use multiple screens while reading scripts and adding notes into the system
  • Stable employment history (no unreasonable gaps)
  • Ability to work 100% onsite reliably daily.
Created: 2024-08-30
Reference: 1191952
Country: United States
State: Florida
City: Orlando
ZIP: 32829

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