Re-Enrollment Advocate

Orlando, Florida

Employer: RemX
Industry: 
Salary: Competitive
Job type: Full-Time
Onsite Hours between Mon - Fri 8:00 am - 8:00pm

RESPONSIBILITIES:
  • Handled approximately 70 - 90 inbound calls daily.
  • Place outbound calls as needed to Dr. Offices/Insurance companies to validate information
  • Calls are related to patient care, requiring the ability to de-escalate as sensitivity situations will come up
  • Update system with notes WHILE ON THE CALL (not in between calls)


REQUIREMENTS:
  • High School Diploma/GED Minimum
  • Previous 6 months of experience in a HIGH-VOLUME CALL CENTER (70 - 90+ calls daily)
  • Must be Tech Savvy - Ability to use multiple screens while reading scripts and adding notes into the system
  • Stable employment history (no unreasonable gaps)
  • Ability to work 100% onsite reliably daily.
  • To display these characteristics : CHART - Caring, Honesty, Accountability, Respect, and Trust


Dress Code: Business Casual, nice jeans are fine, make sure appropriate and respectful towards others
Created: 2024-08-30
Reference: 1192047
Country: United States
State: Florida
City: Orlando
ZIP: 32829

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