Regional Account Manager

JOB DESCRIPTION

As a Regional Account Manager, you will be at the forefront of Signature's business growth and success in your assigned territory. Your primary responsibility will be to nurture and expand the relationship with our customers, strategically managing a large portfolio of accounts and serving as a trusted advisor to their needs. You will also support the local teams within your region, ensuring Signature maximizes growth while providing excellent service to all accounts.

RESPONSIBILITIES

Essential Duties and Responsibilities (Duties include, but are not limited to):

• Build and maintain long-lasting relationships with customers, keeping regular communication, listening to their feedback, and addressing it promptly.
• Develop and execute comprehensive account strategies to drive sales growth, guided by extensive knowledge of the market, our products, and the industry trends, in conjunction with the overall Company corporate philosophy.
• Foster strong internal partnerships with cross-functional teams within the commercial and operation groups, including revenue management, marketing, and General Managers, to analyze, develop, and implement location-specific sales.
• Ensure effective control of regional sales strategies and take proactive and corrective action to guarantee the achievement of regional sales objectives.
• Promote and maintain customer relationships by conducting professional sales and marketing campaigns that align with the company's customer service philosophy, including regular visits to corporate flight departments and on-site visits of current and potential customers.
• Ensure direct interaction with current and future customers to promote continued Signature loyalty.
• Track, define, and report on market trends and attitudes. Evaluate and adjust sales strategy to meet changing conditions.
• Develop and implement customer promotional activities that include customer events at bases, regional and national trade organization events, and customer appreciation events that focus on Signature's value and service philosophies.

QUALIFICATIONS

Minimum Education and/or Experience:

• Bachelor's Degree or equivalent preferably in Marketing, Aviation, or related field of study, plus 5 years related experience and/or training; or equivalent combination of education and experience in sales or strategy.
• At least 5 years of experience in Sales with demonstrated success in developing customer portfolios.

Additional knowledge and skills:

• Possess a high degree of tact, persuasion, negotiation ability, and professional etiquette.
• Must be energetic, enthusiastic, and self-motivated.
• Must develop innovative sales strategies and continually drive sales growth.
• Must demonstrate excellent interpersonal, written, and oral communication skills.
• Strong organizational skills.
• Proficient in Microsoft applications.
• Unrestricted ability to travel extensively (25 to 30%)

An Equal Opportunity Employer including Disability/Vets

ABOUT US

Signature Aviation is the world's largest Fixed Base Operators (FBO) network, with over 200 locations and 5,000 employees globally. This worldwide FBO network is home to essential business and private aviation support services, including refueling, hangarage, maintenance, repair and overhaul, and other world-class amenities with exceptional customer service. We are renowned for delivering an exceptional guest experience and seek like-minded team members to ensure that every interaction reflects our commitment to excellence and hospitality.

From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.

Our Benefits:

• Medical/prescription drug, dental, and vision Insurance
• Health Savings Account
• Flexible Spending Accounts
• Life Insurance
• Disability Insurance
• 401(k)
• Critical Illness, Hospital Indemnity and Accident Insurance
• Identity Theft and Legal Services
• Paid time off
• Paid Maternity Leave
• Tuition reimbursement
• Training and Development
• Employee Assistance Program (EAP) & Perks