Description: Job Summary:

Recruits and screens study participants. Conducts telephone or in-person interviews with study participants. Edits and codes questionnaire data. Prepares forms and maintains accurate records and files.

Essential Responsibilities:

• Answers participants questions and assists in screening, recruiting, and consenting patients. Contacts patients who do not respond to mailings. Schedules examination appointments for study participants. Conducts structured telephone or in-person interviews with study participants. Reviews questionnaires for completeness and accuracy; checks for inconsistencies; and codes open-ended questions. Prepares, mails, and processes questionnaires. Assists in tracing study participants. Prepares data for electronic processing. Keeps accurate records and files.


• Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.

Basic Qualifications:
Experience

• N/A

Education

• High School Diploma or General Education Development (GED) required.

License, Certification, Registration

• N/A

Additional Requirements:

• Excellent interpersonal and communication skills; telephone skills required.
• Familiar with medical terminology
• Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

• Previous experience in a research/health care environment preferred.
• Previous interviewing experience preferred.
• Experience and knowledge of computer applications, such as word processing and database software, preferred.
• Familiarity with editing/coding questionnaires preferred.
• Education:
• Associates degree or equivalent experience
• Associates degree or equivalent experience preferred.

Primary Location: California,Pleasanton,Pleasanton Tech Cntr Building B
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon - Fri
Working Hours Start: 08:00 AM
Working Hours End: 04:30 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: NUE-NCAL-09|NUE|Non Union Employee
Job Level: Entry Level
Department: Oakland Reg - 2000 Broadway - RI Medical Records_Recharge - 0201
Pay Range: $41800 - $54010 / hour The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: No
On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest

---