Retail Operations Program Manager

Summary
Imagine what you could do here! The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.

We're a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work - and to each other. Because learning from the people here means we're learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar.

Do you have strong program management skills, a deep understanding of technology and operations, and a track record of delivering significant and impactful cross-functional innovations? Get ready to join a committed team that works tirelessly to elevate retail store experiences for our teams, our customers, and Apple! We are seeking a WW Retail Operations Program Manager to be a collaborative partner within Global Retail Support to define, design, and deliver special projects for our Retail teams while also supporting Genius Bar and Today at Apple programs.



Description
In this Role, you will deliver an innovative only-at-Apple experience that grows our contribution to Apple and enriches more lives. You will also support additional WW Genius Bar and Today at Apple projects, as needed.

-Define, own, and drive a major cross-functional initiative across Retail and all of Apple
-Coordinate and drive all deliverables across technical and operational teams within various parts of Apple
-Present updates to key leadership to gain and maintain alignment
-Analyze and develop key metrics and reporting to drive the intended business, operational, and experiential outcome
-Domestic and International travel up to 10%

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