Salesforce Technical Architect - Salesforce Experience Cloud

Job description:

The Salesforce Experience Cloud Architect, is responsible for designing, implementing, and optimizing Salesforce Experience Cloud solutions to meet our client's business needs. Works closely with stakeholders, project managers, developers, and administrators to ensure that the solutions align with client's strategic goals and deliver a seamless user experience. Your expertise will guide the technical architecture and best practices for Experience Cloud implementations.

Key Responsibilities:
1. Architectural Design:
o Design and implement scalable, high-performance Salesforce Experience Cloud solutions that align with business requirements and industry best practices.
o Develop technical architecture diagrams, data models, and integration strategies to support Experience Cloud deployments.
o Define and document architectural guidelines, standards, and best practices for Experience Cloud implementations.
2. Solution Development:
o Collaborate with business stakeholders to gather and analyze requirements, ensuring alignment with Experience Cloud capabilities.
o Configure and customize Salesforce Experience Cloud features, including community sites, user interfaces, and content management.
o Implement and manage Experience Cloud templates, themes, and branding to enhance user engagement and satisfaction.
3. Integration and Data Management:
o Design and oversee integrations between Salesforce Experience Cloud and other systems, such as CRM, ERP, or external applications.
o Develop data models and manage data flow to ensure accurate and consistent information across Experience Cloud and other platforms.
o Implement data security and privacy measures in compliance with organizational policies and regulations.
4. Performance Optimization:
o Monitor and analyze the performance of Experience Cloud solutions, identifying areas for improvement and optimization.
o Troubleshoot and resolve technical issues, ensuring minimal disruption to users and business operations.
o Stay current with Salesforce releases and updates, applying new features and enhancements as appropriate.
5. Collaboration and Leadership:
o Lead and mentor a team of Salesforce developers, administrators, and consultants in best practices and technical implementation.
o Work closely with project managers to ensure project timelines, budgets, and deliverables are met.
o Facilitate training and knowledge transfer sessions for end-users and internal teams to maximize the value of Experience Cloud.
6. Innovation and Strategy:
o Identify opportunities for leveraging Experience Cloud capabilities to drive business growth and improve customer experiences.
o Stay informed about industry trends, emerging technologies, and Salesforce advancements to recommend innovative solutions.

Key requirements-
• Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Advanced degrees or certifications are a plus.
• Experience:
o Proven experience as a Salesforce Architect with a strong focus on Salesforce Experience Cloud.
o Demonstrated expertise in designing and implementing Experience Cloud solutions, including community sites and content management.
o Experience with Salesforce integrations, data management, and performance optimization.
• Certifications:
o Salesforce Experience Cloud Architect certification or equivalent is highly desirable.
o Other relevant Salesforce certifications (e.g., Salesforce Certified Technical Architect) are a plus.
• Technical Skills:
o In-depth knowledge of Salesforce Experience Cloud features, including Lightning Experience, CMS, and community management.
o Proficiency in Salesforce development tools, including Apex, Visualforce, and Lightning Web Components.
o Strong understanding of integration technologies, such as REST/SOAP APIs, middleware, and ETL processes.
o Experience with data security, privacy, and compliance regulations.
• Soft Skills:
o Excellent problem-solving and Client-facing Consulting skills.
o Strong communication and interpersonal skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
o Proven leadership and team management abilities.
o Ability to work independently and as part of a collaborative team.

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work
• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups
• Disaster Relief

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get The Future You Want | www.capgemini.com

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.