Scheduling Specialist /Full-Time/ Days

We're looking for a qualified Scheduling Specialist to join our Texas Health family. Is that you?

Work location: Texas Health Dallas 8200 Walnut Hill Lane. TX 75231

Work hours: Full-Time: Days: Monday - Friday 9:30am-6:00pm

TH-Connect Ent. SchedulingDepartment highlights:

• Friendly family-orientated environment.

• Experienced team members that are willing to help.

• Great working environment with plenty of learning opportunities.

Here's What You Need

• H.S. Diploma or Equivalent Required

• 1 Year Healthcare experience including customer relations Required and

• 2 Years Professional office/healthcare experience Preferred and

• Medical Assistant Certification Preferred

• 1 Year Medical terminology or certification Preferred and

• 6 Months Call center experience Preferred.

• CHAA - Certified Healthcare Access Associate Upon Hire Preferred

• Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.

• Excellent data entry, numeric, typing and computer navigational skills, with attention to details.

• Proficient computer skills, medical terminology, Epic, Microsoft Office and assorted software programs.

• Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and suffering patients in addition to life-or-death situations.

What You Will Do

• As a compassionate member of the team, coordinates, and schedules procedures for multiple departments, selects appropriate procedure and ICD diagnosis, referral, provider, visit type and or case, insurance network coverage and location to expedite patient access to care.

• Verifies medical necessity criteria to ensure documentation is in compliance with applicable payor guidelines.

• Effectively communicates with patients, physician office scheduling, surgery scheduling, and/or other necessary staff as needed to reduce appointment time/date errors.

• Assures orders, H&P and other significant chart content are accurately identified with required indexing elements to ensure chart placement.

• Maintains schedule according to process on nursing and anesthesia staff availability, patient needs and physician's block time considering both departments needs and utilization of space, time and resources.

• As a highly reliable organization stays up to date and complies with all applicable regulations with the operating systems, entity and system policies and procedures.

Additional perks of being a Texas Health Scheduling Specialist

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student loan repayment programs as well as several other benefits.

• A supportive, team environment with outstanding opportunities for growth.

Entity Highlights:

For more than a half-century, Texas Health Dallas has been at the forefront of health care in North Texas. We're an 875-bed, Magnet-designated, full-service hospital serving our community in and around Dallas since 1966. We specialize in cancer care, cardiology, neurosciences, women's services and emergency medicine, we've got it. Plus, we're a renowned Level III neonatal intensive care unit, a Comprehensive Stroke and Bariatric Surgery Center of Excellence and provide wellness services, outpatient surgery and women's imaging services. *Texas Health Dallas is a joint Commission-certified Comprehensive Stroke Center, a Level I Trauma Center, a Comprehensive Heart Attack Center, and a designated Magnet hospital. We're a top choice in North Texas for cancer and emergency services, bariatric services, cardiac care and much more. As part of the Texas Health family and its 28,000+ employees, we're one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.

Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we've won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.

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