Seasonal Client Services Associate

Job Description

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street-the crossroads of fashion-is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Neiman Marcus Group. Your Role This position is responsible for assisting Bergdorf Goodman clients with graciousness and a solution-oriented approach. Experience handling the daily use of the Credit Systems, knowledge of Audit Works and cash office, assisting customers and associates with concerns, both escalated and otherwise is required. Responsibilities

• Create a welcoming environment by greeting customers with graciousness and authenticity.
• Connect with clients in a friendly and meaningful way, making every interaction feel personable and seamless.
• Educate self and clients on merchandise, events, promotions, policies and services.
• Partner cross-functionally, as needed, to ensure the best client experience.
• Actively create and contribute to a positive working environment through productive teamwork and collaboration.

What you Bring

• Customer Focus
• Functional/Technical Skills
• Personal Learning
• Technical Learning
• Conflict Management
• Must have great customer service skills, experience in handling money, positive attitude, and must like detailed work.
• To perform this job successfully, an individual must be able to perform each job duty satisfactorily.
• The requirements listed above are representative of the knowledge, skills and/or ability required.

Qualifications:

Position Requirements:

• Exceptional customer service skills
• Motivated and results driven - you find joy in interacting and connecting with others to help solve problems.
• Ability to work both autonomously and as a team player
• An astute attention to detail
• Must have the ability to work a Full-Time schedule to meet business needs that includes evenings, weekends and holidays.
• Inclusive Benefits We offer an inclusive and comprehensive range of benefits to our valued associates, including: • Medical, Dental, Vision Benefits • Disability Benefits • Paid Parental Leave, Paid Family Leave, and Adoption Support • Paid Time Off • Retirement Savings Plan (401K) and Life Insurance • Financial Solutions • NMG Associates Core Discount of 30% • Personal and Professional Development Opportunities
  
  For more information, please click "Our Benefits" section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits About Neiman Marcus Group As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman. Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@Neimaniday.Marcus.com.