Section Chief

Under the administrative direction of the Human Resources Chief (CEA-A), the Section Chief has overall responsibility for the Office of Human Resources (OHR) and its activities. Through subordinate managers and supervisors, the SSM II (Supervisory) has oversight for the Classification & Recruitment and Transactions & Disability Units, as well as the Appointment and Recruitment Specialist.

Please refer to the duty statement for more detailed duties.

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.

CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.

Please let us know how you heard about our position by taking this brief survey: https://forms.office.com/g/ZDz01HNTGG

You will find additional information about the job in the Duty Statement .

Working Conditions
The position is designated as Work Week Group E and is expected to work an average of 40 hours per week each year, and may be required to work specified hours based on the business needs of the office. The incumbent works in an office setting, with artificial light and temperature control. Daily access to and use of a personal computer is essential. Sitting and standing requirements are consistent with office work.

The incumbent must travel occasionally, when necessary to attend hearings, provide consultation, chair examinations or participate in conducting interviews.

Telework may become available after the incumbent has successfully acclimated to the department and has successfully demonstrated the skills and abilities to lead and manage the assigned OHR units.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• STAFF SERVICES MANAGER II (SUPERVISORY)

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-450610

Position #(s):
610-740-4801-XXX

Working Title:
Section Chief

Classification:
STAFF SERVICES MANAGER II (SUPERVISORY) $7,643.00 - $9,496.00

# of Positions:
Multiple

Work Location:
Sacramento County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Facility:
Office of Human Resources

Department Information The Department of Consumers Affairs (DCA) administers more than 3.4 million licenses in more than 280 license types including certificates, registrations and permits, from architects to accountants, dentists to veterinarians. DCA protects and serves consumers in many ways through proper licensing, regulation, enforcement and education.

DCA's Office of Human Resources provides full-service human resources support for employees within DCA. OHR's staff interpret laws, regulations, bargaining unit contracts, policies, and procedures to provide its clients with the necessary information to make well-informed decisions.

The Classification and Recruitment (C&R) Unit is responsible for providing expertise, guidance, and support to all DCA managers/supervisors and Human Resources Liaisons on personnel matters relating to the recruitment and hiring of essential personnel. The C&R Unit is responsible to ensure the integrity of the state's classification plan and protecting DCA's delegation.

The Health & Safety Unit (HSU) is responsible for promoting health and safety awareness to all Department of Consumer Affairs' (DCA) employees and managers/supervisors. HSU provides training, consultation, guidance, assistance, and support in matters relating to workplace injuries, reasonable accommodations, medical leaves, ergonomic evaluations, and emergency response.

The Examination Services Unit (ESU) is responsible for preparing and administering departmental civil service examinations for various programs within DCA and maintaining the integrity of the delegated testing program for the California Department of Human Resources.

The Transactions Unit is responsible for performing tasks associated with appointments, separations, payroll, and benefits for DCA employees in compliance with California labor laws, bargaining unit contracts, departmental policies and procedures, and control agency directives.

The Disability Unit is responsible for advising, consulting, and managing various types of leave benefit programs, including, but not limited to, Workers' Compensation, Industrial Disability, Temporary Disability, State Disability Insurance, and Non-Industrial Disability Insurance.

The Administrative Resources (AR) Unit is responsible for providing technical expertise, guidance, support, resources, procedures, and personnel-related training to the Office of Human Resources' (OHR) staff and Human Resources (HR) Liaisons. The AR Unit provides varying administrative and operational guidance to OHR to ensure services continue to be available and accessible for internal and external departmental employees.

The Department of Consumer Affairs (DCA) has many exciting career opportunities available and is dedicated to hiring and retaining qualified employees. DCA is committed to diversity, equity, inclusion, and accessibility in carrying out its consumer protection mission, and DCA solidifies this commitment starting with its recruitment efforts. DCA enriches its diversity through a workforce that reflects the population it serves, delivers successful results through inclusive team work where all contributions are valued, ensures every employee receives fair opportunities to succeed, and enables all employees to do their best by providing access to tools, resources, information, equipment and career development.

Special Requirements

• Conflict of Interest (COI): This position is subject to Title 16, section 3830 of the California Code of Regulations, the Department of Consumer Affairs' Conflict of Interest Regulations. The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1st, and within 30 days of leaving office.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 9/30/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Consumer Affairs
Office of Human Resources
Attn: Recruitment Technician, JC-450610, DK
1625 North Market Blvd., Suite N-321

Sacramento , CA 95834

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Consumer Affairs
Office of Human Resources
Recruitment Technician, JC-450610, DK
1625 North Market Blvd., Suite N-321

Sacramento , CA 95834
Please note: The drop off location may be non-operational on weekends and holidays.
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - Candidates are required to submit a Statement of Qualifications (SOQ). The SOQ should be typed in 12-point font and be no more than two pages in length. Cover letters and résumés are not considered an SOQ. Please clearly state on your document "Statement of Qualifications." Applications received without an SOQ will be rejected. The SOQ must answer the following:
  
  Describe your experience in managing and successfully leading and overseeing various human resources disciplines. Your response should include some challenges state human resources' offices are currently facing.
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

The Department of Consumer Affairs' Office of Human Resources is looking for a talented and exceptional leader to take the helm of high performing teams to support and carryout the objectives of the office. The position requires a dynamic leader who can exhibit strong interpersonal and mentoring skills, including promoting a high-performance culture where employees are motivated and enabled to perform to their greatest potential.
Specifically, the individual must:

- Possess good communication skills
- Use good judgment in decision-making
- Exercise creativity and flexibility in problem identification and resolution
- Manage time and resources effectively, and
- Be responsive to DCA management needs

Benefits Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Brittney Price
(916) 659-7037
Brittney.Price@dca.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 574-8280
EEO@dca.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Instructions
If you are using education to meet the minimum qualifications, as specified in the classification specification ( http://www.calhr.ca.gov/state-hr-professionals/pages/job-descriptions.aspx ), please include a copy of your degree or unofficial transcripts with your application package. Please be aware that if you are selected for the position, you will be required to submit official sealed transcripts.

Using the online application system as specified in the announcement is the preferred method for applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

DO NOT include confidential information such as social security numbers, date of birth, marital status, equal employment opportunity data, examination scores, and LEAP information.

Applicants who wish to submit hard copy applications shall use the most current version of the State application (STD. 678). https://jobs.ca.gov/pdf/std678.pdf

Applicants who fail to submit the most current version of the STD. 678 may be disqualified.

Multiple positions may become available.

Electronic Submission:
Application and any applicable required documents may be submitted electronically through CalCareers account. The application packages must be received electronically by 11:59 p.m. on the final filing date as state on the job vacancy announcement.

U.S Postal Service Mail:
Application and any applicable required documents may be submitted by mail. The envelope must be postmarked before or on the final filing date as stated on the job vacancy announcement.

Hand Delivery:
Application and any applicable required documents may be hand delivered by 5:00 p.m. on the final filing date as stated on the job vacancy announcement. Application packages postmarked, personally delivered, or received via interagency mail after 5:00 p.m. on the final filing date will not be accepted for any reason. Do not submit applications to the California Department of Human Resources (CalHR). Drop off location may be non-operational on weekends and holidays.

Please note the CalCareer system will not allow you to make changes to your application information once it is submitted. If you have updates to your online application after you have submitted it, please contact JobPostings@dca.ca.gov . For all other questions, regarding your CalHR CalCareer account, you may contact the CalCareer unit at (866) 844-8671.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.