Senior Analyst, Digital Sales Support

Johnson & Johnson is currently seeking a Senior Analyst, Digital Sales Support to join our Orthopaedics Commercial Operations team located in West Chester, PA; Raynham, MA; or Warsaw, IN.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Orthopaedics Commercial Operations is the conduit between the business and the sales organization, enabling sales growth objectives through ensuring appropriate resources are available and balanced throughout the US market. Within Orthopaedics Commercial Operations, the Digital Sales Support team has responsibility for implementing and auditing the operational strategy for our digital surgery offerings. The Sr. Sales Support Analyst has responsibility to develop and deploy strategies in collaboration with Field Sales to enable sales growth objectives through ensuring appropriate resources are available and balanced throughout the US market. The Sales Support Senior Analyst (Digital) will play an integral role in helping Joint Reconstruction's exciting new Digital Surgery platform unlock its full potential!

Key Responsibilities:

• Manage and ensure the timely distribution of all VHN unbilled PPC usages monthly.
• Core team member of the VHN monitor swap out initiative and work with stakeholders to streamline, execute and monitor roll out to ensure operational accuracy.
• Maintain/update capital asset information & accountability
• Core team member of the Bluetooth tagging initiative for VHN/KINCISE roll out to ensure air tags are properly distributed & programed. Support sales team and monitor process.
• Leverage data visualization software to design reporting solutions, enhance sales dashboards, and produce on-demand reports, effectively contributing to comprehensive compliance and enterprise risk mitigation efforts.

• Foster cross-team collaboration to ensure a uniform understanding of processes among business partners, significantly reducing instances of non-compliance and improving operational efficiency.
• Manage, distribute, and enforce SOPs for digital surgery compliance monitoring to ensure unilateral process understanding amongst business partners, identification/resolution of outstanding action items, and 100% reduction of non-compliance instances.
• Provide mentorship to other team members and transfer knowledge across departments, Operating Companies, etc.

Qualifications

Qualifications

Education:

• BA/BS required

Experience and Skills:

Required:

• Minimum of 4 years business experience in logistics, finance, marketing, commercial operations, and/or related experience required.
• Successful experience with leading and coordination of projects across multiple teams and partners
• Excellent communication skills, both written and verbal, with proficiency in interacting across all organizational levels.
• Strong organization skills and detail oriented
• Ability to work independently and collaborate with various levels of management and external customers.
• Creative problem-solving skills with the ability to produce solutions and streamline processes.

Preferred:

• History of applying an ERP system, i.e., SAP
• Experience collaborating with sales leaders.
• In-depth knowledge of Excel, Tableau, Power BI, and Qlik.
• Experience in data management, ETL/querying, and analysis utilizing SQL, with proven track record to connect the analysis to insights that inspire action is preferred.
• Experience with reporting requirements.
• Ability to write WI's and SOP's
• Proven experience driving process improvements and improving operational efficiency.

Other:

• This role may require up to 10% domestic travel

The anticipated base pay range for this position is $76,000 to $121,900. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/ performance year. Bonuses are awarded at the Company's discretion on an individual basis.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).

Employees are eligible for the following time off benefits:

• Vacation - up to 120 hours per calendar year
• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
• Holiday pay, including Floating Holidays - up to 13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year

For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits

This job posting is anticipated to close on September 4, 2024. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.

At Johnson & Johnson, we're on a mission to change the trajectory of health for humanity. That starts by creating the world's healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional, and financial health of our employees and the ones they love. For more information on how we support the whole health of our employees throughout their wellness, career, and life journey, please visit www.careers.jnj.com

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.

We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

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