Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

The Senior Director is responsible for the contracting, project management, vendor management, and spend reduction for non-clinical spend. The Senior Director will also play a leading role in managing capital acquisitions, working with internal/external partners. He/she will manage a team comprised of Regional Directors and other support positions. This position also requires strong interpersonal relationship and communication skills to effectively lead the operational teams both at the facility and Central Office level.

NYC Health + Hospitals' Supply Chain Services is an enterprise-wide centralized department which solicits proposals, and negotiates/enters into contracts for goods, services, software, pharmaceuticals, consultants, staffing, and construction for NYC Health + Hospitals' eleven acute hospitals, six long-term care facilities, numerous clinics, correctional health services, 45,000 staff, with an annual spend of approximately $1.5 billion. Supply Chain services also works closely with facility-based materials management, inventory management, distribution and logistics.

SUMMARY OF DUTIES AND RESPONSIBILITIES:
1. Serves as an operational resource for internal team members for expedited problem identification and resolution, provision of project-specific updates, team interactions and deadlines.
2. Leads projects, attends meetings, develops scopes of work, requests for proposals and other solicitation documents, meets with vendors, and prepares reports with key stakeholders which may include timelines, resource needs, and potential obstacles for each project. Utilizes standard project management tools and summary documents to track and communicate status of projects.
3. Analyzes business needs and ensures that functional and technical requirements are documented
a. Develops communication strategy and establish communication plan
b. Performs necessary investigations, analyses, and evaluations to determine project feasibility
c. Prepares routine project status reports
d. Provides regular project status information to team members, including attending required meetings and following-up on action items
e. Ensures adherence to protocols, procedures, and project plans
f. Establishes project goals and measurements of success
g. Ensures each project deliverable has clear completion criteria and acceptance plan
h. Maintains all relevant documentation and communications as part of program library
4. Provides direction and support to the project team ensuring the team is informed of all project changes, decisions, etc. that may affect the success of the project.
5. Establishes and maintains collaborative relationships within the system in order to obtain information and content from providers and colleagues to foster successful project completion.
6. Supports short and long term operational/strategic business activities - by developing, enhancing and maintaining project information and models. Also develop and implement effective/strategic business solutions through research and analysis of data and business processes.
7. Develops and manages best-practices and tools for performance improvement plan execution and management. Identifies and manages performance improvement dependencies and critical path issues.
8. Serves as an operational resource for internal team members for expedited problem identification and resolution, provision of project-specific updates, and team interactions and deadlines.
9. Ability to coordinate or manage multiple projects across the Health System.
10. Adheres and assists with business operations and project specific quality documents (for example: SOPs, work plans/practices, training guides).
11. Excellent planning and problem-solving skills.
12. Excellent communication skills and ability to communicate effectively with all levels of the organization.
13. A highly-motivated and meticulous individual with excellent problem-solving and communication skills to join a fast-paced, growth-oriented work environment in a cutting-edge field of business transformation.
14. Travel within all regions required (20-40% of the time in the field, as needed).

Minimum Qualifications
1. A Master's degree from an accredited college or university in hospital administration, health care planning, business administration, public administration or an approved related program and seven (7) years of progressively responsible experience in health and medical service administration, public administration, personnel and labor relations, finance or appropriate functional discipline with an emphasis on planning, liaison and inter-organizational relationships, or related administrative or managerial functions; or
2. A Baccalaureate degree from an accredited college or university and eight (8) years of progressively responsible experience in health and medical service administration, public administration, personnel and labor relations, finance or appropriate functional discipline with an emphasis on planning, liaison and inter-organizational relationships, or related administrative or managerial functions; or
3. A satisfactory equivalent combination of education, training and experience. However, all candidates must have a minimum of a Bachelor's Degree.

Department Preferences

KNOWLEDGEABLE IN:
• Possess knowledge associated with the professional field of sourcing and contracting
• Have experience in Strategic Sourcing of non-clinical spend areas such as but not limited to non-production goods and services (MRO, Facilities, and Capital), Professional Services, Marketing, Legal, Human Resources, Consulting, Construction, Finance, Office Supply/Furniture and Document Management
• Able to apply associated theories, methods, principles, and practices
• Perform associated duties that are predominantly intellectual and varied in nature, requiring creative, analytical, evaluative, interpretive, and/or critical thinking
• Exercise discretion and independent judgment, requiring only general supervision for day-to-day tasks
• Healthcare Supply Chain Management
• Strategic Sourcing, contracting, distribution and vendor program management
• Healthcare orthopedic products, services, clinical operations
• Accounting principles, cost analysis, budgeting, forecasting, market and supplier research and analysis

PREFERRED SKILLS:
• Excellent planning and problem-solving skills
• Excellent communication skills and ability to communicate effectively with all levels of the organization
• A highly-motivated and meticulous individual with excellent problem-solving and communication skills
• Minimum of eight (8) years' management experience in supply chain in a healthcare environment/operation

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs