Summary

This position is located in the Division of Resolutions and Receiverships, Financial Services and Technology Branch of the Federal Deposit Insurance Corporation, and serves as an adviser to the Division on Information Technology matters and as a liaison between system owners, business areas, development teams, and management to ensure solutions are properly implemented.

This job is open to

• Internal to an agency
  
  Current federal employees of this agency.

Clarification from the agency

This position is open to current FDIC permanent employees with competitive status eligibility.

Duties

• Serves as a Project Manager, Business Analyst, and Information Technology (IT) Consultant on initiatives, programs, and projects that implement the division's IT strategy.
• Manages a portfolio of software applications and ensures IT capabilities align with client's current and future business requirements.
• Leads IT projects utilizing modern project management best practices and principles. Creates, maintains, and reviews project management documents and deliverables.
• Develops and delivers oral and written presentations to senior management officials and provides regular briefings on the status of active IT programs and projects.
• Maintains effective working relationships with clients, management, contractors, and personnel from other divisions to ensure success of IT initiatives.
• Leads IT initiatives including application development and software implementation projects.
• Serves a liaison between system owners, business users, development teams, and management to ensure IT solutions are properly implemented.
• Develop project deliverables including, but not limited to, epics, user stories, use cases, test cases, process flows, and user guides.
• Provides technical expertise and guidance in the development, implementation, and maintenance of automated tools, applications, and systems.
• Leads re-engineering projects that analyze current business processes and develop proposed IT solutions to enhance and/or automate operations.
• Assists clients in identifying, analyzing, and prioritizing IT requests based on value and impact to business operations.
• Advises management on emerging issues and innovative solutions to facilitate the resolution of complex business requirements.

Requirements

Conditions of Employment

Completion Of Financial Disclosure May Be Required.

Minimum Background Investigation (MBI) required.

THIS IS A TEMPORARY ASSIGNMENT NOT TO EXCEED SIX (6) MONTHS. The selectee will be given a temporary promotion if eligible or be placed on a lateral detail if already serving at the advertised grade level on a permanent basis. If temporarily promoted, the temporary assignment may be ended earlier or extended for up to five (5) years based on management's needs. It may also be made permanent without further competition.

At the end of the temporary promotion (if temporarily promoted), the employee's basic pay will be set at the rate received prior to being temporarily promoted, regardless of length of the temporary promotion. The pay rate shall be increased to reflect pay increases (if any) received while temporarily promoted, as long as the resulting rate does not exceed the new range maximum.

Return Rights: If the temporary assignment is not made permanent and its duration is one year or less, the employee will be returned to a position that is comparable to his or her permanent position (i.e., same series, grade, and duty location) in the same or successor Division/Office. If, however, the temporary assignment is not made permanent, is to a position in a different Division/Office from the employee's permanent Division/Office, and exceeds one year (including extensions beyond one year of the initial appointment of one year or less), the employee will not be returned to his or her permanent position of record. Instead, the employee will be placed in a permanent position comparable to his or her permanent position of record (at the same grade and pay) in the Division/Office and duty location where the temporary assignment is located. Since an extension of a temporary promotion beyond one (1) year will directly impact the employee's return rights to his or her permanent Division/Office and duty location, the employee must concur in advance with any extension of the temporary promotion beyond one (1) year.

Change in Duty Location: If the duty location of this temporary assignment is different from the employee's permanent duty location of record, the employee's duty location may be changed to the temporary duty location for the duration of the assignment if the temporary assignment lasts over one (1) year (including extensions beyond the initial appointment).

Qualifications

Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here.

To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the CG/GS-13 grade level or above in the Federal service. Specialized experience is defined as experience in at least two of the following: 1) leading custom software development projects as a Project Manager, Product Owner, Lead Business Analyst, or IT Architect in one or more of the following technologies: Java, Salesforce, Microsoft Power Platform (MPP), C++, C#, or ServiceNow; 2) leading a project team managing the operation and maintenance of application software written in one or more of the following technologies: Java, Salesforce, Microsoft Power Platform (MPP), C++, C#, or ServiceNow; 3) developing project artifacts including: project schedule, budgets, requirements, epics, product backlog items, solution designs, or test cases; or 4) performing business process analysis, system testing and training on custom software development or maintenance projects using the technologies cited above.

You must have Information Technology (IT)-related experience which demonstrates proficiency in each of the following competencies:

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Applicants must have met the qualification requirements (including selective placement factors - if any) for this position within 30 calendar days of the closing date of this announcement.

Education

There is no substitution of education for the experience for this position.

Additional information

Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.

Selectee(s) for this position will be required to report to their duty station office at least 1 day per pay period beginning January 2, 2024, and at their supervisor's direction to support mission and project needs. In person reporting requirements are expected to increase in July 2024.

If selected, you may be required to serve a probationary or trial period as applicable to appointment type.

Corporate Manager (CM) Applicants: CMs selected for a CG-level temporary assignment will be required to sign a Memorandum of Understanding documenting acceptance of a 10% temporary reduction to their base salary or pay-setting at the salary range maximum for the CG-level position, whichever one is lower, for the duration of the temporary assignment. After the temporary assignment, CM employees will return to their Positions of Record with salary restored to their CM base salary, including any CM pay adjustments applied during the temporary assignment.

The range of pay shown includes base pay plus supplemental locality adjustments. The locality rates for these duty locations range from a low of 26.91% to a high of 33.41%. Pay will vary by grade level and the locality rate for the geographic location where the selectee is located. For more on FDIC locality rates, click here.

To read about your rights and responsibilities as an applicant for Federal employment, click here.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  In addition to the regular benefits offered by Federal agencies, the FDIC offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors.
  
  To find out more, click here.
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and the online assessment questionnaire will be reviewed, to determine whether you meet the qualification requirements outlined in this announcement. Therefore, it is imperative that your resume contain sufficiently detailed information upon which to make the qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.

Your resume will also be evaluated to measure your responses to the assessment questions. If you rated yourself higher on the questionnaire than what is supported by your resume, your overall qualifications assessment may be adversely affected.

Top ranked candidates will be referred to the selecting official for further review and consideration.

The competencies/knowledge, skills, and abilities (KSAs) you will be assessed on are listed below.

1. Ability to direct the management, implementation, and operations of IT programs and projects.
2. Ability to create, maintain, and review project management documents and deliverables.
3. Ability to develop and present written reports and presentations to findings and recommendations, and to communicate challenges.
4. Ability to manage contracted resources utilizing federal contracting oversight laws, rules, and regulations.
5. Ability to lead project teams thru the software development life cycle including planning, analysis, design, development, testing, deployment, and maintenance.
6. Ability to create and review business analysis deliverables including, but not limited to, business cases, project proposals, epics, user stories, use cases, test cases, process flows, and user guides.
7. Ability to utilize software development tools, including but not limited to Salesforce, Appian, Microsoft Power Platform, ServiceNow, and/or Oracle Apex.
8. Ability to analyze business processes and identify opportunities to develop IT solutions to enhance or automate operations.
9. Ability to apply business analysis principles to elicit business needs, assess alternatives, develop data-driven business cases and develop recommendations meeting the business objectives.

You do not need to respond separately to these KSAs. Your answers to the online questionnaire and resume will serve as responses to the KSAs.

You may preview questions for this vacancy.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  In addition to the regular benefits offered by Federal agencies, the FDIC offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors.
  
  To find out more, click here.
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  Failure to provide all of the required documentation as stated in this vacancy announcement, may result in an ineligible determination or may affect your consideration status. Please review the following to determine your eligibility and which document(s) is required to complete your application:
  
  FDIC EMPLOYEES: If you want to be considered non-competitively include a copy of your SF-50. The SF-50 must show the highest grade level or full performance level applicant has attained competitively on a permanent basis, and grade must be equivalent or higher than the grade for which applying.
  
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  To begin, click the "Apply" button and follow the prompts. If you haven't already, register and establish a USAJOBS account. After you register online, click the "Apply" button to complete the online assessment questionnaire, and submit all required documents. Please be sure to click "Submit Application" to complete the application process. You must apply online.
  
  Applicants requesting an exception from the online process must contact the Human Resources Specialist or point of contact listed in this announcement prior to 12:00 noon local time on the closing date.
  
  To return to your saved application, log in to your USAJOBS account and click on "Applications" tab. Click on the "Position Title," and then select "Update Application" or "Additional Application Information" to continue.
  
  You have until 11:59 p.m. ET (Eastern Time) on the closing date of this announcement to complete the application process.
  
  Please ensure you have completed the application process by verifying the status of your application on-line to reflect: "Received". Failure to complete the application process will result in an incomplete application and you will not be considered for the position.
  
  Agency contact information
  
  
  
  Stephanie Carr
  
  Phone
  
  571-242-0927
  
  TDD
  
  1-800-925-4618
  
  Fax
  
  000-000-0000
  
  Email
  
  stcarr@fdic.gov
  
  Address
  
  Federal Deposit Insurance Corporation
  
  FDIC Human Resources Branch
  
  600 North Pearl Street Suite 700
  
  Dallas, Texas 75201
  
  United States
  
  Next steps
  
  You may check the status of your application on-line 24 hours a day, 7 days a week through USAJOBS by signing in and selecting "Application Status." Thank you for your interest in working for the Federal Deposit Insurance Corporation.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Equal Employment Opportunity (EEO) Policy
  • Criminal history inquiries
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Failure to provide all of the required documentation as stated in this vacancy announcement, may result in an ineligible determination or may affect your consideration status. Please review the following to determine your eligibility and which document(s) is required to complete your application:

FDIC EMPLOYEES: If you want to be considered non-competitively include a copy of your SF-50. The SF-50 must show the highest grade level or full performance level applicant has attained competitively on a permanent basis, and grade must be equivalent or higher than the grade for which applying.


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To begin, click the "Apply" button and follow the prompts. If you haven't already, register and establish a USAJOBS account. After you register online, click the "Apply" button to complete the online assessment questionnaire, and submit all required documents. Please be sure to click "Submit Application" to complete the application process. You must apply online.

Applicants requesting an exception from the online process must contact the Human Resources Specialist or point of contact listed in this announcement prior to 12:00 noon local time on the closing date.

To return to your saved application, log in to your USAJOBS account and click on "Applications" tab. Click on the "Position Title," and then select "Update Application" or "Additional Application Information" to continue.

You have until 11:59 p.m. ET (Eastern Time) on the closing date of this announcement to complete the application process.

Please ensure you have completed the application process by verifying the status of your application on-line to reflect: "Received". Failure to complete the application process will result in an incomplete application and you will not be considered for the position.

Agency contact information



Stephanie Carr

Phone

571-242-0927

TDD

1-800-925-4618

Fax

000-000-0000

Email

stcarr@fdic.gov

Address

Federal Deposit Insurance Corporation

FDIC Human Resources Branch

600 North Pearl Street Suite 700

Dallas, Texas 75201

United States

Next steps

You may check the status of your application on-line 24 hours a day, 7 days a week through USAJOBS by signing in and selecting "Application Status." Thank you for your interest in working for the Federal Deposit Insurance Corporation.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Equal Employment Opportunity (EEO) Policy
• Reasonable accommodation policy
• Criminal history inquiries
• Financial suitability
• Selective Service
• New employee probationary period
• Signature and false statements
• Privacy Act
• Social security number request