Senior Manager - Data Science

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Analytics and Investment Management (AIM) team - a part of Global Commercial Services Marketing Organization - is the analytical engine that enables the Global Commercial business.

AIM is responsible for targeting, acquiring, engaging, and retaining commercial customers over online and offline channels and delivering world-class analytics, insights and data products for the Global Commercial Services (GCS). In this role, the incumbent will be part of Site - Prospect Digital Analytics team within AIM.

How will you make an impact in this role?

She/He will own end-to-end analytics required for driving, targeting & personalization strategies across one of the key acquisition channels for Amex US Commercial Card Business i.e. Amex Site.

• Own the various phases of data science & analytical solutions from identifying business problems, crafting ML based solutions, socializing proposed architecture with partners, implementing solutions, tracking results, and presenting to senior leaders.
• Crafting data segmentation & optimization strategies for targeting profitable prospects with the right product/incentive in the Commercial Digital channels.
• Collaborate with Marketing teams on various initiatives including setting goals for the channel / influencing data-driven strategy changes / introducing personalization etc.
• Collaborate with Decision Science and Capabilities to manage, guide and build analytical solutions to improve targeting efficiency in Commercial Digital channels.
• Identify emerging trends across digital marketing landscape, identify impact on business from external changes, design innovative solutions to position Amex for success.

Minimum Qualifications

• Advanced degree in a quantitative field (e.g. Finance, Engineering, Mathematics, Computer Science or Economics) is required.
• Experience in large data processing and handling, deep understanding in data science XGBoost, decision trees, regression modeling, etc.
• Ability to work in a dynamic, cross-functional environment, with a strong attention to detail.
• Excellent communication skills with the ability to engage, influence, and encourage partners and team members to drive collaboration and alignment
• Strong analytical/conceptual thinking acumen to address unstructured and sophisticated business problems and articulate key findings to senior leaders/collaborators in a succinct and concise manner

Preferred Qualifications

• Knowledge of digital technologies like cookies, search engine optimization, digital personalization, digital AB testing, digital footprint mechanisms, web-serving platforms etc. is a plus.
• Strong Programming skills are preferred. Experience with Big Data programming Languages (Hive, Spark), Python, R is a plus.

Qualifications

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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