Senior Payroll Specialist (Timekeeping)

About DHL and Finance & HR Services

DHL Group the logistics provider of the world with over 600,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.

Finance & HR Services (FHS) at DHL Group - that's us! We deliver shared services in Finance and HR for our divisions within the group.

Our Finance Operations team supports our group in all financial activities, e.g. regarding accounts payable and receivable, general ledger and corporate treasury. These include asset accounting, intercompany alignment, active collecting, customs invoicing, profit and loss accounting and payment factory for DHL.

Our HR Services run e.g. the payroll for more than 350.000 employees within DHL working in 28 countries across the globe. They also offer time & attendance management, employee data administration and reporting, travel & expense processing and other services.

Ready to immerse yourself in the exciting world of FHS? Join the team and bring your expertise on board! As part of the DHL Group, you will be working with a global network of FHS colleagues as well as our business units and divisions and benefit from a wide range of development opportunities. If you are looking for an interesting role in a dynamic and diverse group, join us in our AMERICAS region.

We are looking for an immediate, full-time, permanent position in AMERICAS at Westerville, Ohio.

Job Purpose:

The Payroll Timekeeping Specialist performs standard tasks to establish and maintain payroll records within the timekeeping system. This role responds to more challenging payroll system issues, maintains system upkeep, and identifies root causes for system issues. The Payroll Timekeeping Specialist identifies and executes process improvements as business needs evolve. The Payroll Timekeeping Specialist is responsible for leveraging subject matter knowledge to ensure integration and consistency of practices across the operation.

Your tasks:

• Evaluates, corrects errors, and prepares timekeeping files for weekly and bi-weekly payrolls.
• Responsible for managing a work queue ensuring that work is managed within SLA's.
• Manages and responds to moderately complex, Tier 2 employee escalations.
• Monitors system performance, troubleshoots issues, and reports necessary repairs to management to ensure optimal functionally.
• Creates and maintains union and non-union timekeeping policies within timekeeping system
• Follows and maintains internal control policies, procedures, and compliance with respect to the payroll process.
• Provides recommendations for process improvements and assists in developing solutions to meet business needs.

Your profile:

Education Level

• Bachelor's Degree or equivalent

Experience Level

• 2+ years of payroll experience, including expertise in a multi-state payroll environment
• Experience with back end set up of Kronos preferred
• Advanced Excel Skills
• Knowledge of ADP Vantage or similar payroll applications desired
• Knowledge of Kronos Timekeeping, or similar time and attendance applications required
• Knowledge of wage and hour laws related to payroll
• Analytical and problem-solving skills as problems faced are often complex and require extensive investigation and analysis
• Ability to gather, analyze, and interpret information for completeness and accuracy
• Communication skills (oral & written); ability to effectively interact with others at all levels
• Bilingual (Spanish speaking), preferred

We offer:

• Great opportunity to work for the biggest logistics company in the world
• International and virtual environment
• Flexibility and great opportunity to learn
• Tempting Compensation and benefits

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Equal Opportunity Employer, Disability/Vets. Click here for EEO Statements and Reasonable Accommodations.