Senior Service Engineer

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

In this role, you will execute medium-to-high-complexity service work - installation, commissioning, maintenance, upgrades and retrofits according to work instructions and in accordance with ABB processes, standards and safety guidelines. This position will provide technical leadership and hands-on service support to resolve customers' Electric Motor and rotating equipment issues. This position will have a high level of technical expertise, be capable of planning and leading a project for his/herself or a team to execute projects and services within their skillsets, understand business profitability, and have great customer skills and an entrepreneurial spirit.

Your responsibilities

• Solid expertise in electric motors, electrical and mechanical technical skills, leadership, business acumen and effective communication skills
• Perform preventive maintenance, commissioning, troubleshooting, repair and installation of AC and DC electric motors of more than 1000HP, with strength in electrical testing, mechanical inspection, alignment and vibration analysis
• Develop service work scopes, pricing and proposals for customers
• Plan, coordinate and execute work in an organized, safe and effective manner to meet schedule, budget, and customer's expectations
• Make work site and site activities safe for self and all other members of the site team
• Prepare and verify reports and deliver to customer
• Prepare and finalize job details for invoicing
• Own the business results for self and jobs and maintain a high level of utilization
• Develop their leadership, job management and technical skills on an ongoing basis
• Identify and implement cost and process improvements and standardization to continuously improve productivity and efficiency
• Promote ABB capabilities to customers and grow service opportunities with them

Your background

• Require Electrical or mechanical engineer or technician / technologist with extensive 3 plus years relevant experience
• Knowledge of environmental protection procedures and basic safety practices
• Ability to understand and write guidelines and procedures, as well as electrical drawings
• Experienced with test equipment and procedures for large electrical rotating machines
• Familiarity with environmental protection procedures and basic electrical safety practices
• Ability to work independently or lead a team and manage a work site
• Excellent English written and oral skills
• Excellent customer service skills
• Ability to travel locally and nationally, work overtime/weekends, respond to weekend and off-hours service requests, and support extended national (and international) assignments from time to time as required
• Excellent team player with exceptional communication, interpersonal and leadership skills, and ability to develop and maintain strong relationships with team members
• Proficient with Word and Excel, Ability to learn other corporate Software Packages
• Ability to learn and operate Proprietary Packages such as (Baker, Megger, Doble, etc)
• Ability to travel up to 75% of the time
• Candidates must already have a work authorization that would permit them to work for ABB in the US

Benefits

• Retirement plan
• Life insurance
• Disability insurance
• Healthcare plan
• Wellbeing program

More about us

ABB Electrification Services empowers smarter business operations by connecting equipment, software, and services to protect, control, and optimize assets within electrical infrastructures. Across multiple energy-intensive industries, the business provides customers with end-to-end product and service solutions that help ensure the reliability and protection of their electrical infrastructure. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.