Job Description

As a Sr. Systems Administrator with Invited, you will join our growing SFDC team. In this role, you'll partner closely with the Manager, IT Sales & Marketing to translate business needs into effective Salesforce configurations, maximizing the value of our GTM tools and minimizing technical debt.

Responsibilities: Partnering with the Product team to gather and refine requirements for Salesforce configurations

• Designing and implementing technical solutions leveraging Salesforce out-of-box capabilities, minimizing customizations
• Managing integrations with GTM applications, including OWN Backup, Gong, Gainsight, Pardot, and other leading GTM solutions
• Maintaining and optimizing Salesforce configurations for Sales Cloud, ensuring alignment with GTM motions and best practices
• Developing and delivering training materials for users on Salesforce functionality and best practices, as needed
• Proactively identifying opportunities to improve Salesforce data quality and user adoption
• Staying up-to-date on the latest Salesforce features and functionality, recommending and implementing enhancements, with emphasis on SFDC Sales Cloud
• Collaborating with cross-functional teams, including Product, Sales Ops, and Marketing, to ensure Salesforce supports overall business goals
• Having a product owner mentality with focus on usability and design
• Being able to work cross functionally across Product & Technology, GTM, and Operations to gain consensus from multiple stakeholders and lead major change efforts requiring cross functional leadership collaboration and conflict resolution
• Translating business requirements into well-architected solutions that best leverage the Salesforce platform and AppExchange products
• Performing system testing and quality assurance to ensure smooth deployments
• Defining mechanisms for prioritizing backlog capabilities with stakeholders, and resolving technical conflicts and dependencies
• Providing detailed level of effort estimates and/or t-shirt sizing for proposed solutions
• Articulating the benefits and risks to a solution's feasibility and functionality
• Overseeing data quality standards to ensure consistency and reliability across all platforms
• Ensuring proper documentation (i.e. architecture diagrams) of process flows between systems is maintained and implement/maintain connections between Salesforce and other business systems
• Being able to see the big picture while also being hands-on and in the details
• Continuously enhancing your knowledge and skills through training, certifications, and participation in Salesforce user groups and event

Qualification

• 5+ years as a SFDC Administrator in a fast-paced growing org (500+ users) leveraging SFDC Sales Cloud
• Certifications: Salesforce Administrator, Advanced Salesforce Administrator
• Strong knowledge in Sales Cloud and Account Engagement
• Experience as a Business or Functional Analyst
• Experience with GTM platforms such as Account Engagement, and DocuSign
• Experience in working across a geographically disbursed/remote organization
• Experience with large scale transformation/modernization programs
• Strong oral and written communications with excellent teamwork and interpersonal skills
• Strong mentoring skills as a senior technical leader for less experienced team members
• Collaborative working style to be able to partner with technology and business stakeholders across the organization and collaborate on technology decisions
• Ability to understand and support internal and external team members on the delivery and execution of complex projects

Preferred Qualifications

• Highly competent with Salesforce automation tools such as flow builder, approval processes, and workflow rules
• Proficiency in Microsoft applications, including MS Office Suite, Visio, SharePoint, and Outlook
• Experience with IT service management tools (ex: ServiceNow)
• Nice to have: Gainsight Development certification, and Account Engagement certification

Have more questions? Check out our Invited Jobs website to get more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook

Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify.

This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary.