Senior Web Services & Desktop Services Specialist

Under the direction of the Service Desk Supervisor the incumbent acts as an independent expert technical specialist or as a leader or member of a team, in providing a variety of the most complex system support services for the Office of Technology & Solutions Integration (OTSI) projects. This includes but not restricted solely to SharePoint, Web development and Microsoft 365 administration.
You will find additional information about the job in the Duty Statement .

Working Conditions
This position provides telework opportunities, including the ability to work remotely.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY SPECIALIST I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-447896

Position #(s):
791-330-1402-003

Working Title:
Senior Web Services & Desktop Services Specialist

Classification:
INFORMATION TECHNOLOGY SPECIALIST I $6,323.00 - $8,475.00 A
$6,954.00 - $9,319.00 B
$7,635.00 - $10,230.00 C

# of Positions:
1

Work Location:
Sacramento County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Department Information
The California Health and Human Services Office of Technology and Solutions Integration (CalHHS OTSI) provides project management, oversight, procurement, and support services for a multi-billion-dollar portfolio of high criticality projects. We are passionate about the people of California who receive vital health and human services by the successful delivery of our large, complex information technology (IT) systems. We are a trusted leader and work toward common goals by sharing knowledge, learning, and building consensus to implement solutions.

Whether you're interested in the field of IT or administrative support services, we offer excellent opportunities and a collaborative work environment. So, come build a career at the CalHHS OTSI!

Headquartered in the Natomas area of Sacramento, we offer free parking, many convenient shopping and dining options, a comfortable work environment and beautiful office facilities.
Check out our jobs website and social media sites:
OTSI Jobs Site
LinkedIN
www.osi.ca.gov

Special Requirements

Possession of minimum qualifications will be verified prior to interview and/or appointment. If you are meeting minimum qualifications with education, you must include your unofficial transcripts/diploma for verification. Sealed Official transcripts are required upon appointment. If it is determined a candidate does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 9/7/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

California Health and Human Services Office of Technology and Solutions Integration
Attn: Human Resources Division: JC 447896
2495 Natomas Park Drive, Suite 530

Sacramento , CA 95833

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

California Health and Human Services Office of Technology and Solutions Integration
Human Resources Division: JC 447896
2495 Natomas Park Drive Suite 515
Monday-Friday 8a-5p place in drop-off box
Sacramento , CA 95747

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -
  The SOQ is a narrative explanation of how your education, training, experience, knowledge, skills and abilities meet the desirable qualifications listed in this bulletin. The SOQ must be titled "Statement of Qualifications" at the top of the first page, typed in a minimum of 12-point font, single spaced, on standard sized paper (8.5" X 11"), and no more than 1 page in length. Cover pages, cover letters, and resumes do not take place of the SOQ. Applications submitted without the required SOQ will be considered incomplete and will not be considered for this position.
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Customer Service Skills
SharePoint Admin Skills
SharePoint Web Admin Skills
Teams Admin Skills
Communication Skills
Presentation Skills
Problem-solving skills
Hardware & Software Troubleshooting Skills
Highly Organized
Microsoft Endpoint Manager Admin
Microsoft 365 Admin

Benefits Benefit information can be found on the CalHR website and the CalPERS website.

Additional Information
This position is designated as required to file a Statement of Economic Interest (Form 700) under the California Health and Human Services Agency Conflict of Interest Code. The position is responsible for the making, participating in the making, or using his or her official position to influence the making of governmental decisions that may potentially have a material effect on his or her personal financial interests. The appointee is required to complete a Form 700 within 30 days after his or her appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.