Shorex Inventory & Operations Specialist
Seattle, Washington
Employer: Insight Global
Industry: Managerial / Professional
Salary: Competitive
Job type: Part-Time
This position is for a Shore Excursions Product Specialist who is responsible for assisting in the development of destination-based guest programs including -- shore excursions and overland tours while building and managing the inventory. This role will participate in shore excursion product development, quality control, compliance, database maintenance, activity planning, costs audit, and shipboard support.
The Product Specialist has responsibility for 280 million dollars, include over 500 ports, 130 countries, and 9,000 excursions worldwide. This role will typically be challenged with ensuring we have sufficient capacity to sell and to always negotiate best departure times and additional space to prevent guests from being put on a waitlist which results in revenue loss and customer dissatisfaction. In the event vendors are not able to accommodate additional space for the tours and/or hotels that run out of space, this position is also challenged to work with the Contact Center and offer alternative options/solutions to capture the business and revenue.
This role requires the ability to make judgment calls to either add or delete tour departures to maximize profitability and fulfil guest demand. Often the specialists must negotiate with tour operators to ensure the company obtains maximum inventory and preferred departure times.
Inventory Management and Optimization
Database Management, Planning & Operational Administration
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
- Manage itinerary changes and adjustments/cancellations for region of responsibility
- Minimum 3 years of relevant product specialist experience
- Experience building, managing, auditing, negotiating inventory
Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Access, POLAR, MXP
- Technical ability and agility to navigate systems, learn and use web-based tools, troubleshoot and test.
- Build, manage, audit, and negotiate tour inventory
- Produce reports and monitor inventory sales
Nice to Have Skills & Experience
Shipboard or other travel industry experience highly desirable
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
The Product Specialist has responsibility for 280 million dollars, include over 500 ports, 130 countries, and 9,000 excursions worldwide. This role will typically be challenged with ensuring we have sufficient capacity to sell and to always negotiate best departure times and additional space to prevent guests from being put on a waitlist which results in revenue loss and customer dissatisfaction. In the event vendors are not able to accommodate additional space for the tours and/or hotels that run out of space, this position is also challenged to work with the Contact Center and offer alternative options/solutions to capture the business and revenue.
This role requires the ability to make judgment calls to either add or delete tour departures to maximize profitability and fulfil guest demand. Often the specialists must negotiate with tour operators to ensure the company obtains maximum inventory and preferred departure times.
Inventory Management and Optimization
Database Management, Planning & Operational Administration
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
- Manage itinerary changes and adjustments/cancellations for region of responsibility
- Minimum 3 years of relevant product specialist experience
- Experience building, managing, auditing, negotiating inventory
Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Access, POLAR, MXP
- Technical ability and agility to navigate systems, learn and use web-based tools, troubleshoot and test.
- Build, manage, audit, and negotiate tour inventory
- Produce reports and monitor inventory sales
Nice to Have Skills & Experience
Shipboard or other travel industry experience highly desirable
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Created: 2024-06-25
Reference: 364852
Country: United States
State: Washington
City: Seattle
ZIP: 98109
Similar jobs:
-
Operations Specialist
CHS in Rockford, Washington -
Operations Specialist, Scheduling and Cell Logistics
Innova solutions in Seattle, Washington💸 $39.00 - $42.00 per hour -
Job Architecture Specialist, SMGS Strategy \u0026 Operations
Amazon in Seattle, Washington💸 $51400 per year -
TA Specialist - HR Operations (Third-party Associate)
TikTok in Seattle, Washington -
Crisis Operations Specialist (GS-0130-13)
United States Agency for International Development in Washington, Washington -
Technical Product Operations, API Integration Specialist - USDS
TikTok in Seattle, Washington -
Operations Specialist, Scheduling and Cell Logistics
Innova solutions in Seattle, Washington💸 $39.00 - $42.00 per hour -
Operations Specialist, Scheduling and Cell Logistics
Innova solutions in Seattle, Washington💸 $40.55 per hour -
Operations Specialist
Weyerhauser Co in Rainier, Washington💸 $72742 - $109113 per year -
Operations Specialist - Experienced
CHS in Rockford, Washington -
Service Operations Specialist
University Mechanical Contractors, Inc in Lynnwood, Washington💸 $60000 - $70000 per year -
Job Architecture Specialist, SMGS Strategy \u0026 Operations
Amazon in Seattle, Washington💸 $104000 per year -
Lead Crisis Operations Specialist (GS-0130-13)
United States Agency for International Development in Washington, Washington -
Senior Institutional Client Operations Specialist
Fisher Investments in Camas, Washington💸 $70000 - $95000 per year -
Operations Specialist, Scheduling and Cell Logistics
ACS Group in Seattle, Washington💸 $40.55 per hour