Social & Community Service Coordinator - Operational/Community Inclusion Coordinator (HCA/DDSD #13105)

$23.07 - $36.91 Hourly

$47,989 - $76,782 Annually

This position is a Pay Band 65

Posting Details

This job posting may be used to fill multiple vacancies.

This posting will be used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees¿ continuous growth and wellness.

Why does the job exist?

The Social & Community Service Coordinator - Operational/Community Inclusion Coordinator will:

• Relay information about day services and employment services to individuals on the DD waiver, MI Via Waiver, Supports Waiver and State General Fund Waiver;
• Provide support to those individuals receiving Day and Employment Services and to support those Agencies that provide Day and Employment Services;
• Provide technical assistance and support to many staff that have not provided day services or supported employment;
• Present the right to work at ISP meetings or IDT meetings.

How does it get done?

The Social & Community Service Coordinator - Operational/Community Inclusion Coordinator is responsible for:

• Attending interdisciplinary team meetings;


• Assisting the team with problem solving and mediating conflict resolution within the team;


• Monitoring service provider compliance and follow up on the need to support employment and meaningful daily activities in the Northeast Region;


• Communicating with teams, providers, family members, guardians, advocates and individuals that are inquiring about providing a meaningful day for every person they serve, to include the right to work;


• Ensuring the mandate for site visits;


• Ensuring the NERO completes over 750 visits every 6 months as recommended by the Governor;


• Participating as part of the site visit team;


• Traveling as needed (a minimum of one (1) day per week).
  
  Who are the customers?
  
  This position assists with people receiving services through the DD Waiver.
  The site visits will include Mi Via, Supports Waivers and Medically Fragile people as well as people transitioning between waivers.
  The site visits are conducted to ensure home safety and health of the person.
  
  Ideal Candidate
  
  The ideal candidate has experience:
  
  • Assisting Case Managers, Providers, and Therapists regarding the Regulations, DDW Service Standards, and Policies and Procedures for the Developmental Disabilities Waiver, Mi Via Waiver, Support Waiver, Medically Fragile and State General Fund programs;
  • Prioritizing numerous competing tight deadlines and will have strong organizational skills;
  • With a strong work ethic and good critical thinking and communication skills;
  • Providing same day travel to areas int he Northeast;
  • Entering the homes of people they do not know and asking health and safety questions.
  
  
  Minimum Qualification
  
  Bachelor's Degree in Social Work, Psychology, Guidance and Counseling, Education, Sociology, Criminal Justice, Criminology and/or Family Studies/Services and two (2) years of any combination of experience including working with communities, working on health or social service related matters, social work/case management experience, behavioral health and/or health care. Substitutions apply. See Substitution Table below.
  
  Substitution Table
  
  These combinations of education and experience qualify you for the position:
  Education Experience Education Experience 1 High School Diploma or Equivalent AND 6 years of experience OR High School Diploma or Equivalent AND 6 years of experience 2 Associate's degree in the field(s) specified in the minimum qualification AND 4 years of experience Associate's degree or higher in any field AND 6 years of experience 3 Bachelor's degree in the field(s) specified in the minimum qualification AND 2 years of experience 4 Master's degree or higher in the field(s) specified in the minimum qualification AND 0 years of experience
  • Education and years of experience must be related to the purpose of the position.
  
  • If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.
  
  Employment Requirements
  
  Must possess and maintain a valid New Mexico Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive a Defensive Driving Course Certificate as a condition of continued employment within 45 days of employment. Travel may be required with some occasional overnight stays. Successful completion of the Health Insurance Portability and Accountability Act (HIPAA)
  
  Working Conditions
  
  Office setting with extensive use of personal computer, telephone, fax, copier and other related office equipment that involves sitting, standing, bending, reaching, etc. to include lifting up to 30 pounds.
  
  Supplemental Information
  
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  Agency Contact Information: Kim Hamstra, Regional Director (505) 423-2484. Email
  
  For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
  
  Bargaining Unit Position
  
  This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.