Software Engineer - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Optum AI is chartered to drive value on high impact enterprise AI problems, democratize AI through the enterprise ML platform, accelerate the adoption of Generative Artificial Intelligence (Gen AI) and drive Responsible AI. Projecting to deliver $8.4B of benefit value over the next 5 years through these efforts as well as reduce risk through safe, accurate, and unbiased AI, this is a key focus of the enterprise.

As an individual contributor, as a Software Engineer, you will make a significant contribution to United AI Studio (UAIS) - the enterprise platform for seamless and responsible AI/ML.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Provide support as Tier2 application/platform support for Optum AI applications
• Periodic on call rotations and available outside of normal business hours on evenings and weekends during critical production release or issue escalation periods
• Proactively drive improvement of enterprise cloud capabilities while creating best practices and tools to empower developers to create, deploy, and operationally support services
• Perform Operational Readiness testing for every release package to proactively predict any performance degradations across all components of a critical asset. (For example - Portal, Workspace creation, Project creation, Model Inference and API Response times)
• Develop, deploy, and operate Site Reliability Engineering capabilities for cloud products & services
• Build monitoring that alerts on symptoms rather than outages
• Continuously build, automate, and improve upon capabilities that are secure, scalable, performant, and resilient
• Work closely with Infrastructure, Network, Security, Architecture, and Development teams to build highly performing, scalable, and secure Azure/AWS/GCP (cloud) environments
• Responsible for remediating the security vulnerabilities which are discovered in the non-production and production scans
• Develop or maintain dashboard for operational analysis and status reports
• Manage and maintain the support to provide ongoing support for analyzing any customer reported issues and underlying resources

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of experience in software or operations engineering
• 2+ years of experience in DevOps/support and site reliability engineering or similar experience with cloud-native solutions
• Proven experience in DevOps culture and platform support focused on the customer, cross-functional autonomous teams, and continuous improvement
• DevOps experience with a cloud-native web application hosted in one of the three major cloud platforms
• Proven familiarity with version control systems e.g., Git, AzureDevOps
• Demonstrated cross-functional knowledge with systems, storage, networking, security, and databases

Preferred Qualifications:

• Proven solid verbal and written communication skills
• Ability to effectively communicate at multiple levels in the organization

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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