Sr. Tech Infra Program Manager, Capacity Delivery Planning

Infrastructure owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The AWS Infrastructure Capacity Planning Team is searching for a passionate and talented Regional Capacity Planner to drive capacity planning across multiple AWS regions, resulting in a single plan of record for each region. You will have goals to improve infrastructure utilization as well as availability. You will work across the AWS Organization to align demand with data center capacity and coordinate execution planning across AWS.

If you love being at the forefront of industry growth and development, applying your people skills and your analytical skills to drive insight into the business and improve the quality of key inputs, then this is a spot for you. This is a high impact role offering an opportunity work cross-functionally on lasting solutions that impact the long-term future of AWS.

Key job responsibilities

• Plan data center capacity for the 0-24-month horizon.

• Plan for rack retirements and migrations based on infra needs.

• Plan for network requirements per site for order plan and network reserve.

• Plan and initiate dedicated spine builds, intercept builds and resize per the recommended planning values.

• Intercept builds for emerging customer requirements and communicate changes per established process.

• Resolve racks on hold blockers to meet the org goals.

• Resolve blocked order blockers to meet the org goals.

• Resolve position usability defects to meet the org goals.

• Initiate and manage projects to meet power usage targets.

• Perform customer impact analysis as needed.

• Work with supply chain and service owners to prioritize rack landings in constrained regions.

• Prepare and present mitigated views in weekly review meetings.

• Deep dive and communicate supply changes (WoW, MoM).

• Perform position inventory and build updates as needed.

• Work with brick planners and network TPMs on resolving position constraints.

BASIC QUALIFICATIONS

5+ years of program or project management experience

5+ years of defining and implementing process improvement initiatives using data and metrics experience

Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

Experience using data and metrics to determine and drive improvements

Experience working cross functionally with tech and non-tech teams

PREFERRED QUALIFICATIONS

- Basic understanding of Lean methodology

- Orientation towards detail and precision

- Ability to deep dive in operations process and develop ideas for process challenges

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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