Student Center Assistant

Posting Details

Posting Summary

Working Title Student Center Assistant Role Title Education Support Assistant Role Code 29141-SW FLSA Nonexempt Pay Band 01 Position Number 295W0872 Agency Tidewater Community College Division Tidewater Community College (Div) Work Location Virginia Beach - 810 Hiring Range $14.31 per hour, part time Emergency/Essential Personnel No EEO Category F-Admin Supp Full Time or Part Time Part Time Does this position have telework options? -Telework options are subject to change based on business needs- No Does this position have a bilingual or multilingual skill requirement or preference? No Work Schedule
29 hours per week to be scheduled Monday through Friday between the hours of 7:30 a.m. and 7:00 p.m. Occasional nights and weekends also required.
Sensitive Position No Job Description

Tidewater Community College has served South Hampton Roads - both students and employers - for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 28,000 students in 2019-20. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College ( TCC ) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,203 graduates in 2019-2020, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 36% enrolled at TCC . TCC’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.

Tidewater Community College seeks applications for two Student Center Assistant positions at the Virginia Beach Campus.

Position Summary:
The Virginia Beach Campus Student Center provides a quality space and program opportunities for students to study, relax, play, exercise, learn and interact with other students, staff and the Hampton Roads Community. The Student Center Assistant will monitor these spaces, facilities these activities, interact with students to create an out-of-the classroom environment that is safe, clean, inclusive, and inviting for the entire student population. Additionally, the Student Center Assistant is responsible for maintaining a positive experience for guests of the student center by providing excellent customer service, and through assisting with the set-up of the various conference spaces.

Functional Responsibilities:

• Provide customer service in reserved spaces, gymnasium, fitness room, and game rooms

• Review daily setup report and ensure that rooms are setup according to report

• Provides customer service during evening hours

• Ability to work independently

• Report participation and attendance data to supervisors

• Create social media advertisements and printed promotional materials

• Perform routine maintenance and clean fitness, recreation and gaming equipment

• Maintain inventory of cleaning supplies, recreation equipment, fitness equipment, recreation equipment, and furniture used in reserved spaces

• Report facility and event issues to appropriate personnel. Provide feedback and input on ways
  to improve processes and services.

• Immediate notification to proper professional staff in the event of an emergency situations, disturbances, or alarms within the center.

• Conduct walkthroughs of 3rd floor classroom/conference space

• Work closely with custodial staff to ensure after room setup or breakdown that room(s) are refreshed

• Other duties that may be assigned

Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications

• Knowledge of Tidewater Community College policies and procedures
• Knowledge of Student Center facility
• Knowledge of Event Services Provided at VBSC
• Knowledge of event planning, set-up and tear down
• Knowledge of conference planning
• Skill in exceptional oral and written communication
• Skill in operating a computer using (email, Microsoft word, EMS )
• Ability to work a flexible schedule consistent with the hours of the operation of the Virginia Beach Student Center
• Demonstrated ability to prioritize duties in a fast paced, dynamic environment
• Ability to relate to and work easily with others; to be personable and project a positive attitude to be outgoing and establish a positive first impression.
• Ability to perform active listening and demonstrate an understanding of customer concerns and needs-being relational.

Additional Considerations
As delineated in the Required Qualifications Section.
Operation of a State Vehicle No Supervises Employees No Required Travel
N/A

Posting Detail Information

Posting Number WGE_2076P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 07/26/2024 Job Close Date 10/21/2024 Open Until Filled Agency Website TCC.edu Contact Name Email Phone Number Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System, anEEOemployer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, theVCCSis committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.
ADA Statement
TheVCCSis anEOEand Affirmative Action Employer. In compliance with the Americans with Disabilities Acts ( ADA and ADAAA ), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
E-Verify Statement
VCCSuses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.