Supervisory Payroll Operations Specialist

Summary

This position is part of the Interior Business Center (IBC), Human Resources Directorate (HRD), IBC HRD Payroll Operations Division. The incumbent will be responsible for the overall management of the implementation and integration of new clients into the Payroll Operations Branch.

This position must physically report to the duty station of Lakewood, Colorado as stated in the vacancy announcement and this is not a 100% remote position.

This job is open to

• Career transition (CTAP, ICTAP, RPL)
  
  Federal employees who meet the definition of a "surplus" or "displaced" employee.
• Internal to an agency
  
  Current federal employees of this agency.

Clarification from the agency

Current employees within the Department of Interior / Interior Business Center in the local commuting area of Lakewood, Colorado who are on a career or career conditional appointment, or who are eligible for consideration under non-competitive procedures or special hiring authority may apply.

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Duties

• Responsible for management of major components of POD, (e.g. updating and maintaining employee payroll and tax accounts, archiving and provision of information regarding the payroll/benefits programs, and the use and maintenance of automated systems)
• Provides functional and program requirement for a variety of automated system design activities used to improve provision of overall service. Conducts user acceptance tests of automated systems and makes recommendations concerning acceptability.
• Conducts an intensive program of user support, performance analysis, program documentation, technical assistance and comprehensive evaluations of internal efficiency and quality of service delivered by outside agencies and groups.
• Directs preparation and disbursement of procedures, standards and documentation to all clients. Develops training in collaboration with training experts for payroll program staff and client program staff.
• Travels to client offices and to regulatory agencies to attend high-level briefings and review important payroll program administration matters. Maintains close liaison with client agencies in order to effectively manage the payroll program.
• Prepares and publishes operational procedures for client and internal program use taking into consideration efficiency of operations, regulatory compliance and sound management controls.
• Works closely with system development and maintenance staff in accomplishing requisite payroll program systems development requirements. Ensures that the payroll program and systems development satisfy all legislative and regulatory requirements.

Requirements

Conditions of Employment

• U.S. Citizenship is required.
• Suitable for Federal employment, determined by background investigation.
• Direct Deposit of pay is required.
• Selective Service registration required for male applicants, unless exempt.
• Status candidates must meet time-in-grade (see Qualifications).

Qualifications

Applicants for the GS-14 level, must possess one-year of specialized experience equivalent to the GS-13 level:

Specialized experience is that which has equipped the applicant with the competencies to successfully perform the duties of the position, and that is typically in or related to the position to be filled. Specialized experience for this position includes experience providing expert level advice and guidance on Federal payroll systems, regulations, procedures, and processes to staff and customers; experience identifying, analyzing, and resolving complex payroll problems; experience with system requirements for automated payroll system design, recommending and justifying policies, setting organizational goals, and evaluating the effectiveness of the payroll system programs; experience as a supervisor or manager directly overseeing employees (e.g. hiring, performance, discipline, labor relations issues, and providing training to employees as needed).

Applicants must carefully review the information in the "How You Will Be Evaluated" section for important information and instructions pertaining to the multi-hurdle assessment process for this position.

Only experience obtained by the closing date of this announcement will be considered.

This position contains a selective placement factor (SPF) that is part of the minimum requirement of the position. If you do not meet the SPF, you are ineligible for further consideration. The SPF for this position is:

• Manage the implementation and integration of new clients into the Payroll Operations Branch and within the FPPS system.
• Serve as primary advisor to the POD Division Chief in prioritizing Change Requests for FPPS releases.
• Provide full administrative and technical authority over all operational aspects of the payroll program, which is processed within the FPPS system.

TIME-IN-GRADE: Current career or career-conditional employees of the Federal government, or former career or career-conditional employees, who have a break in service of less than one year, are required to meet the time-in-grade restriction of one year of Federal experience at the next lower grade, with few exceptions outlined in 5 CFR 300.603(b).

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience.

Additional information

Career Transition Assistance Programs: CTAP/ICTAP provides placement assistance to permanent Federal employees who are surplus, displaced, or involuntarily separated. Applicants claiming CTAP/ICTAP eligibility must submit a copy of their most recent performance appraisal, proof of eligibility, and most current SF-50 noting position, grade level, and duty location with their application. To be considered under CTAP/ICTAP, applicants must be well-qualified (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), score at least 85 on the assessment questionnaire, and be able to perform the duties of the position upon entry. For information on CTAP and ICTAP visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/

Appointment Authorities: For more information on appointment authority eligibility requirements:

Persons with Disabilities-Schedule A

Special Hiring Authorities for Veterans

Special Hiring Authority for Certain Military Spouses

Other Special Appointment Authorities

OPM Interchange Agreement and Other Miscellaneous Authorities

Telework Suitability:

The duties of this position are suitable for occasional telework and the selectee may be allowed to telework with supervisor approval and if they meet the eligibility criterion in the 2010 Telework Act.

This position must physically report to the duty station of Lakewood, Colorado as stated in the vacancy announcement and this is not a 100% remote position.

Stipulations of Employment:

Selection may require completion of a 1-year probationary period.

Selection may require completion of a 1-year supervisory probationary period.

Work Schedule:

This position allows for a flexible work schedule.

Miscellaneous:

DOI uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit http://www.uscis.gov/e-verify.

This vacancy announcement may be used to fill similar positions within 90 days.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the Assessment Questionnaire and any additional assessment required for this position. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. Cheating on the online assessment may also result in your removal from consideration. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

You will be evaluated for this job based on:

• The experience listed in your resume and how well you meet the experience listed in the qualification section of announcement and the competencies listed.
• On-line job Assessment Questionnaire
  
  • Competency based scaled self-report responses
• Subject Matter Expert - Structured Resume Review
  
  • Eligible and qualified candidates who meet the pre-established cut score on the assessment questionnaire will have their resumes reviewed by a subject-matter-expert to evaluate your knowledge, skills, abilities, and competences as they directly relate to the duties of this position.
  • If your final score places you in the group of best qualified candidates, and you meet all eligibility and qualification requirements, you may be referred to the hiring official for further consideration.

You will be assessed on the following technical and soft skill competencies (knowledge, skills, abilities, and other characteristics):

Note: Duplicative competencies indicate that the competency is being assessed in both the Assessment Questionnaire and additional assessment.

• *Technical - Automated Integrated Personnel & Payroll System / Subsystems (Evaluated in assessment questionnaire & Structured Resume Review)
• Leadership (Evaluated in assessment questionnaire & Structured Resume Review)
• Legal, Government, & Jurisprudence (Evaluated in assessment questionnaire & Structured Resume Review)
• Written Communication (Evaluated in assessment questionnaire only)
• Oral Communication (Evaluated in assessment questionnaire only)
• Strategic Thinking (Evaluated in assessment questionnaire only)

If your final score places you in the group of best qualified candidates, and you meet all eligibility and qualification requirements, you may be referred to the hiring official for further consideration.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  To apply for this position, you must provide a complete Application Package which includes:
  
  1. Your Resume listing work schedule, hours worked per week, dates of employment mm/yy and duties performed. If multiple resumes are submitted, only the most current resume will be reviewed for qualifications.
  
  2. SF-50 or DD-214
  
  • Current/Former Career/Career-Conditional Eligible: Your most recent non-award Notification of Personnel Action (SF-50 or equivalent) showing that you are/were in the competitive service, as well as the highest grade (or promotion potential) held, on a permanent basis. If this information is unverifiable, you may be rated ineligible.
  
  3. Due Weight Consideration:
  
  
  • Performance Appraisal
  • List of Awards over last five years
  
  4. Other supporting documents:
  
  
  • SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities
  • Non-competitive appointment authority documentation, if applicable
  • Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation: If you are applying under CTAP or ICTAP, you MUST submit proof of eligibility under 5 CFR 330.602(a) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of your most recent performance rating, and a copy of your most recent SF-50 (Notification of Personnel Action) showing your position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP or ICTAP eligible
  • Most recent Performance Appraisal, if applicable
  • Cover letter, optional
  
  Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.
  
  Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.
  
  Do not upload documents with sensitive information. It is your responsibility to redact sensitive information of the documents you are uploading.
  
  It is your responsibility to ensure all required documents have been submitted prior to the closing date of the announcement.
• How to Apply
  
  Due Weight Consideration is a review process used to provide consideration to performance appraisals and awards submitted with each application on a used merit promotion certificate and factoring the results into the merit promotion selection process.
  
  Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.
  
  It is your responsibility to obtain and upload your performance appraisal/evaluation and/or list of awards prior to the closing of the vacancy announcement.
  
  To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section of this vacancy.
  
  The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration.
  
  • To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
  • You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
  • Read the Eligibility questions carefully. The questions address if you are eligible to apply to this JOA. Your responses will affect your consideration for the position. You may qualify for more than one eligibility, so please choose carefully. You will only be considered under the options you have selected. If you respond that you do not meet any of the eligibility questions, you will not be considered for this position.
  • You will receive an email notification when your application has been received for the announcement.
  • To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
  • You may preview the Assessment Questionnaire at: https://apply.usastaffing.gov/ViewQuestionnaire/12540157
  
  If you have questions about this job, please contact the HR Office representative listed in the "Agency Contact Info" section of this vacancy announcement. Applying online is highly encouraged. We are available to assist you during business hours (normally 8:00a.m. - 4:00p.m., Mountain Time, Monday - Friday). If applying online poses a hardship, you may request an alternate application method from the Agency Contact listed in the vacancy. All hardship application packages must be complete and submitted no later than noon EST on the closing date of the announcement.
  
  Agency contact information
  
  Heather Heumann
  
  Email
  
  heather_heumann@ibc.doi.gov
  
  Address
  
  IBC HRD Payroll Operations Division
  
  Interior Business Center
  
  One Denver Federal Center, Building 48
  
  Denver, CO 80225
  
  US
  
  Next steps
  
  For status updates on your application, please follow the directions listed above in the How to Apply section. Once your online application is submitted you will receive a confirmation notification by email. If you are selected for an interview for this position, you will be contacted directly. A final job offer for this position is typically made within several weeks after the closing date of the vacancy announcement. After confirming a job offer, all other applicants will be notified of their non-selection.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

1. Your Resume listing work schedule, hours worked per week, dates of employment mm/yy and duties performed. If multiple resumes are submitted, only the most current resume will be reviewed for qualifications.

2. SF-50 or DD-214

• Current/Former Career/Career-Conditional Eligible: Your most recent non-award Notification of Personnel Action (SF-50 or equivalent) showing that you are/were in the competitive service, as well as the highest grade (or promotion potential) held, on a permanent basis. If this information is unverifiable, you may be rated ineligible.

3. Due Weight Consideration:

• Performance Appraisal
• List of Awards over last five years

4. Other supporting documents:

• SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities
• Non-competitive appointment authority documentation, if applicable
• Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation: If you are applying under CTAP or ICTAP, you MUST submit proof of eligibility under 5 CFR 330.602(a) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of your most recent performance rating, and a copy of your most recent SF-50 (Notification of Personnel Action) showing your position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP or ICTAP eligible
• Most recent Performance Appraisal, if applicable
• Cover letter, optional

Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.

Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.

Do not upload documents with sensitive information. It is your responsibility to redact sensitive information of the documents you are uploading.

It is your responsibility to ensure all required documents have been submitted prior to the closing date of the announcement.

How to Apply

Due Weight Consideration is a review process used to provide consideration to performance appraisals and awards submitted with each application on a used merit promotion certificate and factoring the results into the merit promotion selection process.

Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.

It is your responsibility to obtain and upload your performance appraisal/evaluation and/or list of awards prior to the closing of the vacancy announcement.

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section of this vacancy.

The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration.

• To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
• You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
• Read the Eligibility questions carefully. The questions address if you are eligible to apply to this JOA. Your responses will affect your consideration for the position. You may qualify for more than one eligibility, so please choose carefully. You will only be considered under the options you have selected. If you respond that you do not meet any of the eligibility questions, you will not be considered for this position.
• You will receive an email notification when your application has been received for the announcement.
• To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
• You may preview the Assessment Questionnaire at: https://apply.usastaffing.gov/ViewQuestionnaire/12540157

If you have questions about this job, please contact the HR Office representative listed in the "Agency Contact Info" section of this vacancy announcement. Applying online is highly encouraged. We are available to assist you during business hours (normally 8:00a.m. - 4:00p.m., Mountain Time, Monday - Friday). If applying online poses a hardship, you may request an alternate application method from the Agency Contact listed in the vacancy. All hardship application packages must be complete and submitted no later than noon EST on the closing date of the announcement.

Agency contact information

Heather Heumann

Email

heather_heumann@ibc.doi.gov

Address

IBC HRD Payroll Operations Division

Interior Business Center

One Denver Federal Center, Building 48

Denver, CO 80225

US

Next steps

For status updates on your application, please follow the directions listed above in the How to Apply section. Once your online application is submitted you will receive a confirmation notification by email. If you are selected for an interview for this position, you will be contacted directly. A final job offer for this position is typically made within several weeks after the closing date of the vacancy announcement. After confirming a job offer, all other applicants will be notified of their non-selection.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request