Summary

This position is located in the Executive Office of the President (EOP), Office of Management and Budget (OMB), Office of the Federal Chief Information Officer (OFCIO). We are tasked with stopping foreign intrusions into US agencies, providing expertise in digital identity and artificial intelligence across the government. We are looking for new members of the team that are passionate about technology and making a positive impact on the lives of millions of Americans.

This job is open to

• Internal to an agency
  
  Current federal employees of this agency.

Duties

As a Supervisory Policy Analyst, GS, 0301, 15, your typical work assignments may include the following:

The incumbent will lead OFCIO's Digital Experience portfolio and team, which includes implementation of OMB's efforts to improve digital experience and service delivery for the public.

1. Provides expert advice and consultation to policy officials regarding the programs under their responsibility. Resolves major policy issues, and renders advice and assistance in the administration of operating guidelines, coordination of the office's efforts with other internal activities, and in communicating policies and priorities. Develops and recommends strategies for the approaches to improvement in the value and effectiveness of management systems, field administration, program operations, mid-range and strategic planning, and program evaluation. Determines the most efficient and cost-effective methods of management and program delivery

services as well as an assessment of performance and results.

2. Regularly update government-wide digital experience policy framework based on leading practices and agency feedback. Coordinates with the Customer Experience team in the OMB Office of Performance and Personnel Management. Updates OMB Circular A-11 annually and Congressional engagements. Develops and implements government-wide policy guidelines for digital experience and service delivery. Performs general policy and organizational analyses. Advises OMB officials on planning the work. Points out issues and problems that require

attention. Develops and analyzes major policy issues, highlighting alternative approaches that might be taken to resolve problems, and makes and defends recommendations.

3. Builds relationships with agencies' senior digital delivery leaders (e.g., Chief Technology Officer, Chief Product Officer, or other senior technology leader) to ensure enterprise-wide coordination of websites and digital services that align with federal policy framework and digital standards. Resolves barriers to effective digital service delivery and help builds capacity at agencies. Facilitates and troubleshoots government-wide initiatives needed for improved digital experience. Helps lead the architecting and development of common or shared solutions and capabilities, where appropriate, to support agencies, including working with GSA, OMB, and other government partners.

4. The incumbent exercises full supervisory responsibility. Plans work to be accomplished by subordinates, set and adjust short-term priorities. Assigns, directs, and evaluates work of subordinate employees and supervisors. Establishes or reviews performance standards, counsel's employees, and evaluates performance of employees/supervisors and reviews appraisals prepared by subordinate supervisors. Manages the distribution of performance awards and salary bonuses for subordinates. Effects minor disciplinary measures, such as warnings and reprimands, recommending other action in more serious cases. Determines duties to be assigned, drafts and signs final job descriptions, and/or utilizes standardized job

descriptions. Resolves employee dissatisfactions/grievances. Makes or reviews selections for vacant positions. Identifies developmental and training needs of employees, providing or arranging for needed development and training.

Requirements

Conditions of Employment

• You must be a U.S. citizen to apply for this position.
• Males born after December 31, 1959, must register with the Selective Service.
• Relocation expenses will not be paid.
• You must submit to a drug test and receive a negative test result prior to appointment to this position. After appointment, you may be subject to periodic random drug testing.
• You must be able to obtain and hold a Top Security clearance.
• You must obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• You may be required to complete a one-year trial/probationary period if not previously completed in a competitive or excepted service position.
• All employees are required to participate in Direct Deposit/ Electronic Funds Transfer for salary payments.

Qualifications

MINIMUM QUALIFICATION REQUIREMENTS: All applicants must meet the qualification requirements outlined below to be considered minimally qualified for this position. The qualification requirements are in accordance with the OPM Qualification Standards. All qualifications must be met by the closing date of this announcement.

Specialized Experience: You have one year (52 weeks) of qualifying specialized experience equivalent to the GS-14 grade level in the Federal Service, obtained in either the private or public sector, which includes:

1) Experience using accessibility practices, analytics, web metrics and content design.

2) Delegates work load to be accomplished by other employees.

3) Provide technology policy expertise, guidance and oversight.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no education substitution for this position.

Additional information

Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, you must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions.

Active Duty Military Members may apply under this announcement due to the Veterans Opportunity to Work (VOW) Act. You must submit a certification of expected discharge or release from active duty under honorable conditions along with your application for Federal employment. A certification is a document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days from the date of application. If selected, appointment eligibility requirements must be met prior to the effective date of appointment.

Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/RegVer/wfRegistration.aspx).

Interagency Career Transition Assistance Programs & Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 85 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility.For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/ictap/

Equal Employment Opportunity (EEO) Policy Statement: http://www.eeoc.gov/federal/index.cfm

Employment Information Resources - Resource Center: https://help.usajobs.gov/index.php/Main_Page

Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements:

• Person with Disabilities - Schedule A
• Special Hiring Authorities for Veterans
• Special Hiring Authorities for Certain Military Spouses
• Other Special Appointment Authorities

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternative Application.

Notice: More than one selection may be made within 90 days of the issuance of the certificate, if additional vacancies occur.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Your resume must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from receiving further consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

Veterans: Qualified veterans who have a compensable service-connected disability of at least 10% are listed in the best-qualified category, except when the position being filled is scientific or professional at the GS-09 grade level, or higher. Other 10-point preference eligibles and veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify. View information on www.fedshirevets.gov.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  To apply for this position, you must submit a complete Application Package which includes:
  
  1. Your resume showing work schedule, hours worked per week, dates of employment and duties performed
  
  2. Other supporting documents:
  
  • Cover Letter, optional
  • College transcript(s), if the position has an education requirement or if you are utilizing education as part of your qualifications.
  • Most recent SF-50, "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service). Please do not submit an Award SF-50 as it does not identify all the required information needed for eligibility verification.
  • DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities. DD-214 must be a Member 4 or Service 2 copy which reflects the type of discharge/character of service.
  • Noncompetitive appointment authority documentation, if applicable
  • Career Transition Assistant Program/Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal).
  
  Once the application process is complete, a review of your resume and/or supporting documentation will be made and compared to the qualification requirements to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position.
  
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
  
  • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  • Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
  
  To verify the status of your application, log into your USAJOBS (https://my.usajobs.gov/Account/Login) account, all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/. It is applicant's responsibility to verify that information entered and uploaded, (i.e., resume, veteran's documentation, completed assessment, and SF-50's) is received and accurate. Human Resources will not modify or change any part of your application. If a document is not in legible format, applicant will not be able to view it in Application Manager which means applicant must again upload or fax the documentation by the closing date of this announcement. Application packages will not be accepted via mail. Due to security processes, mail delivery takes approximately 2-3 weeks to process at which time the vacancy announcement will be closed and no further consideration will be given to additional application packages.
  
  Click the following link to view and print the occupational questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/12444195.
  
  Agency contact information
  
  Client Services EOP - OA
  
  Email
  
  EOPJOBS@OA.EOP.GOV
  
  Address
  
  Office of Management and Budget
  
  725 17th Street, NW
  
  Washington, DC 20503
  
  US
  
  Next steps
  
  Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application. After a tentative job offer, we will conduct a security background investigation and drug screening. If the drug screening is negative and security background is cleared, then a formal job offer will be extended to candidate.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

To apply for this position, you must submit a complete Application Package which includes:

1. Your resume showing work schedule, hours worked per week, dates of employment and duties performed

2. Other supporting documents:

• Cover Letter, optional
• College transcript(s), if the position has an education requirement or if you are utilizing education as part of your qualifications.
• Most recent SF-50, "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service). Please do not submit an Award SF-50 as it does not identify all the required information needed for eligibility verification.
• DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities. DD-214 must be a Member 4 or Service 2 copy which reflects the type of discharge/character of service.
• Noncompetitive appointment authority documentation, if applicable
• Career Transition Assistant Program/Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal).

Once the application process is complete, a review of your resume and/or supporting documentation will be made and compared to the qualification requirements to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position.


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

• To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
• Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
• After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
• You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS (https://my.usajobs.gov/Account/Login) account, all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/. It is applicant's responsibility to verify that information entered and uploaded, (i.e., resume, veteran's documentation, completed assessment, and SF-50's) is received and accurate. Human Resources will not modify or change any part of your application. If a document is not in legible format, applicant will not be able to view it in Application Manager which means applicant must again upload or fax the documentation by the closing date of this announcement. Application packages will not be accepted via mail. Due to security processes, mail delivery takes approximately 2-3 weeks to process at which time the vacancy announcement will be closed and no further consideration will be given to additional application packages.

Click the following link to view and print the occupational questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/12444195.

Agency contact information

Client Services EOP - OA

Email

EOPJOBS@OA.EOP.GOV

Address

Office of Management and Budget

725 17th Street, NW

Washington, DC 20503

US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application. After a tentative job offer, we will conduct a security background investigation and drug screening. If the drug screening is negative and security background is cleared, then a formal job offer will be extended to candidate.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request