Summary

This position is in the U.S. Department of Labor (DOL), Office of the Assistant Secretary for Administration and Management (OASAM), Office of Field Operations (OFO), Division of Space and Facilities. This position provides space, management and administrative services to DOL Agencies and employees outside the National Capital Region.

This position is inside the bargaining unit.

This job is open to

• Recent graduates
  
  Individuals who have graduated from an accredited educational institute or certificate program within the last 2 years or 6 years for Veterans.
• The public
  
  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Eligible recent graduates from qualifying educational institutions. The program duration is one year; agency may then convert to a term or permanent position. Refer to the Qualifications and Evaluations section for more information.

Duties

Major duties at the GS-09 level include but are not limited to the following:

• Plan and conduct space management modifications.
• Collaborate with Agency staff to determine underlying business needs and management preferences.
• Consult with customers to assess needs, propose alternatives and provide guidance and instruction.
• Determine space efficiency options in balance with real estate costs.
• Provide advice and coordination of furniture and equipment acquisition and disposal.
• Assist staff with projects related to obtaining, designing and coordinating new space and complicated relocation requests.
• Participate in field and market surveys for leased and federal spaces.
• Serve as principal point of contact for GSA, the customer Agency, vendors, contractors and others on complex facility-related matters.
• Consult with customers to develop Reimbursable Work Authorizations (RWA) and Security Work Authorizations (SWA).
• Review, prepare, and process requests for procurement actions.
• Develop formal and informal training sessions regarding subjects within program areas and present training sessions to managers and staff.
• Prepare written correspondence and memorandums for signature.
• Responsible for assisting Agencies with identifying and coordinating conference space requests.
• Ensure requests for parking comply with government paid parking regulations.
• Identify overtime utility requirements to acquire annual cost.
• Review and track monthly statements for accuracy and to resolve discrepancies.
• Conduct ongoing reviews of Agency space assignments.
• Perform research, generate reports, compile statistics and data related to space, facilities, telecommunications, accountable property, building access, and related support functions.

Requirements

Conditions of Employment

• Must be at least 16 years.
• Must be a U.S. Citizen.
• Candidate required to obtain the necessary security/investigation level.
• The entire duration of the Recent Graduate Appointment constitutes a trial period.
• Appointees must sign a DOL Pathways Recent Graduate Program Participant Agreement.

Qualifications

For more information click Pathways Programs, to verify State Apprenticeship Programs and click to verify Other Apprenticeship Programs.

You must meet the Basic Requirements listed in the Education section AND the Specialized Experience or education or equivalent combination of experience and education to qualify for Support Services Specialist (Recent Graduate), as described below.

Specialized Experience: One year of specialized experience equivalent to at least the next lower level in the normal line of progression that demonstrated knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in oral and written communications. Examples of qualifying specialized experience include:

• Management analyst or technician or other work that included study, analysis, or evaluation leading to the development or improvement of managerial or administrative policies, practices, and procedures.
• Administrative officer or assistant, budget administration, program analysis, or other work that demonstrated knowledge of an organization and its functions, and the ways in which support services can facilitate the work of the organization.
• Office management experience that included responsibility for directing a variety of support services such as typing, mail processing, purchase of supplies and equipment, etc.
• Secretarial work that required monitoring and coordinating administrative and processing work of subordinate elements through a system of internal procedures, controls, production, progress reporting, etc., to insure the efficient operation of an organization.
• Military experience that included responsibility for directing a variety of support functions such as communications, property management, mail service, facilities and equipment maintenance, etc.

OR

Master's or equivalent graduate degree, in a related field of study that demonstrated the knowledge, skills, and abilities necessary to do the work.

OR

Two (2) full years of progressively higher-level graduate education in a related field of study that demonstrated the knowledge, skills, and abilities necessary to do the work.

OR

A combination of education and experience.

In addition to the basic requirements described above, applicants must also demonstrate 52 weeks of specialized experience equivalent to the next lower grade level in the Federal service.

For GS-9: Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level (GS-7) in the Federal Service. Specialized experience includes: Experience providing administrative support in the areas of space and facilities management; Experience monitoring activities of projects to ensure conformance with schedules and budget; Experience in oral and written communications to provide and explain project recommendations, assist in resolving conflict, and to maintain effective relationships with customers, stakeholders, and others; Experience providing customer service to a variety of customers.

Education

To be eligible for an appointment, you must meet requirements A or B.

A. Completed all requirements for an associate, bachelor, master, professional, doctorate, vocational, or technical degree or certificate from a qualifying educational institution within the previous two years; or

B. Was released or discharged from active duty within the previous two years, where the applicant is a veteran who, due to a military service obligation, was precluded from applying for a recent graduate position during any portion of the two-year eligibility period following completion of his/her degree or certificate requirements, provided that not more than six years have transpired since the applicant completed the requirements for a degree or certification. You must submit an academic transcript from your academic institution showing the date that you most recently completed the academic requirements described above. See the "Required Documents" section of this announcement.

Any applicant falsely claiming an academic degree from an accredited school will be subject to actions ranging from disqualification from federal employment to removal from federal service.

If your education was completed at a foreign college or university, you must show comparability to education received in accredited educational institutions in the United States and comparability to applicable minimum coursework requirements for this position. Click Evaluation of Foreign Education for more information.

Additional information

This position is inside the bargaining unit. If the duty location is within the Washington, D.C. metropolitan area, the position will be included in the Local 12, AFGE bargaining unit. If the duty location is outside the Washington, D.C. metropolitan area, the position will be included in the NCFLL bargaining unit.

The mission of the Department of Labor (DOL) is to protect the welfare of workers and job seekers, improve working conditions, expand high-quality employment opportunities, and assure work-related benefits and rights for all workers. As such, the Department is committed to fostering a workplace and workforce that promote equal employment opportunity, reflects the diversity of the people we seek to serve, and models a culture of respect, equity, inclusion, and accessibility where every employee feels heard, supported, and empowered.

Refer to these links for more information: GENERAL INFORMATION, REASONABLE ACCOMMODATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES

As a condition of employment, all personnel must undergo a background investigation for access to DOL facilities, systems, information and/or classified materials before they can enter on duty: BACKGROUND INVESTIGATION

Applicants must meet all legal and regulatory requirements. Reference the Required Documents section for additional requirements.

This appointment is under the DOL Recent Graduates program. The program duration is one year.

The appointee must be a U.S. citizen to be eligible for conversion to a permanent position in the competitive service upon completion of the program.

The full performance level is GS-11. Click here for Career Ladder Promotion Information

Click here for Telework Position Information

Based on agency needs, additional positions may be filled using this vacancy.

The Fair Chance Act (FCA) prohibits Federal agencies from requesting an applicant's criminal history information before the agency makes a conditional offer of employment. If you believe a DOL employee has violated your rights under the FCA, you may file a complaint of the alleged violation following our agency's complaint process Guidelines for Reporting Violations of the Fair Chance Act.

Note: The FCA does not apply to some positions specified under the Act, such as law enforcement or national security positions.

All Department of Labor employees are subject to the provisions of the Drug-Free Workplace Program under Executive Order 12564 and Public Law 100-71.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants meeting the eligibility and minimum qualification requirements will be evaluated against the competencies described below and will be placed into one of the following quality categories, based on responses to the vacancy questionnaire:

Category A - Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying the critical competencies required by this position to work of increased levels of difficulty and complexity.

Category B - Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies by this position.

Category C - Meets the specialized experience described in the minimum qualification requirements section of this announcement and demonstrates proficiency in the basic competencies.

Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies:

• Customer Service
• Oral Communication
• Project Management
• Self-Management
• Teamwork
• Written Communication

You may preview questions for this vacancy here: https://apply.usastaffing.gov/ViewQuestionnaire/12443203

The information you provide may be verified by a review of your paid, unpaid, volunteer, and other lived experience, as it demonstrates the competencies or skills required for the position to be filled. Your evaluation may include an interview, reference checks, or other assessment conducted by HR specialists, subject matter experts, or panel members and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc.).

The examining Office of Human Resources (OHR) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your vacancy question responses. If not, the OHR may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date.
  
  The following documents are required from ALL applicants (PLEASE READ CAREFULLY):
  
  
  • Resumes: Required and applicants must provide one either in USAJOBS or upload one from their computer and USAJOBS profile. To receive full consideration for relevant and specialized experience, please list the month, year, and number of work hours worked for the experience listed on your resume. We also suggest that you preview the vacancy questions, and confirm that your resume supports your question responses.
  • Proof of Eligibility: Academic transcript or other official documentation from the qualifying educational institution showing that you meet the eligibility requirements for a Recent Graduate appointment, as described in the Qualifications and Evaluations section of this announcement. If you are claiming extended eligibility due to military service performed during the two-year period following graduation, you must submit a copy of your DD-214 showing the dates of such service. (For active duty service members expecting to be honorably discharged or released within 120 days, click Active Duty)
  • Proof of Qualifications: Academic transcripts are sufficient to demonstrate that you meet the minimum qualification requirements for this position, as described in this announcement, where you are seeking to qualify, at least in part, on the basis of your education. See Qualifications and Evaluations.
  
  
  The following documents are required if applicable:
  
  
  • Veterans Documents (if applicable): To be considered as a 5-point (TP) preference eligible, you must submit a copy of your DD214, Certificate of Release or Discharge from Active Duty. Your DD 214 must show the type of discharge and dates of active duty. To claim 10-point (CP/CPS,XP) preference, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference, SF15; and the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. (For active-duty service members expecting honorable or general discharge or release within 120 days, click Active Duty). Without this documentation, you will not receive the veteran's preference. For more information, go to Feds Hire Vets - Veterans Preference
  • Unofficial Transcript(s) (in English): If you are using education as a basis for qualifying for this position, you must submit all applicable academic transcripts demonstrating that you meet the qualifying educational requirements (ex. BA/BS, MA, JD, Ph.D., etc.). If specific coursework is required to qualify, you must supply an unofficial transcript from each academic institution in which the required courses were taken in order to receive credit. You may upload your unofficial transcript(s) as one document with a maximum size limit of 5 MB.
  
  
  NOTE: The OFFICIAL Transcript(s) MUST BE RECEIVED if you are selected, and prior to receiving the firm offer with a start date.
  
  Cover Letters are not mandatory and will not be used to verify experience but may be submitted.
  
  Reference the Education Section for College Transcript and Evaluation of Foreign Education.
  
  Do not upload password-protected documents.
  
  Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.
  
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  Persons who are deaf, hard of hearing, blind, or have speech disabilities, please dial 711 to access telecommunications relay services.
  
  To apply for this position, you must complete the initial online application, including submission of the required documentation specified in the Required Documents section.
  
  Your application and ALL required supplemental documents MUST be received by 11:59 pm Eastern Time on the vacancy closing date to receive consideration.
  
  Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered. Click here for information on Reasonable Accommodations.
  
  Important - Save your information before the 30 minute system timeout! For help, go to USAJOBS Help Center.
  
  STEP 1 - Create USAJOBS Account on www.usajobs.gov, including Resume and Saved Documents. Your resume must provide sufficient information to substantiate your responses to the self-assessment vacancy questions. If not, HR may amend your responses to more accurately reflect the competency indicated by resume content. For each employment period, include start/end month & year and note full-time or part-time (if part-time, include # of hours worked per week) otherwise, your application may be considered incomplete.
  
  STEP 2 - Complete the 1st part of the application process (USAJOBS) Once you have identified a job on USAJOBS that you wish to apply for, click on the job title and then click the Apply button. For questions about the vacancy, contact the Agency Contact at the bottom of the announcement. Proceed through the steps noted at the top of the USAJOBS page. You will be able to select a resume and documents from your USAJOBS Account that you can submit as a package as part of your DOL application. In the final step, once you have certified your application, click the Continue to agency site button.
  
  STEP 3 - Complete the 2nd part of the application process (DOL). On the Department of Labor (DOL) page, create a DOL Account if you have not already and click Apply to this vacancy. Continue through the progress steps at the top of the DOL page. The 2nd progress step is where you answer the vacancy-specific questions. The 3rd progress step Documents is where you submit the required documents (only if applicable to you) specified in the Required Documents section of this vacancy.
  
  STEP 4 - On the Review and Submit step, verify each section of your application is complete and correct. In order to submit your application, you must have a check mark next to each section listed. If there is an X, return to the appropriate section and follow the prompts. When it is ready for submission, certify your application and click the Submit Application button.
  
  STEP 5 - Edit Application as needed by 11:59 pm Eastern Time of Closing Date by returning to USAJOBS, clicking the vacancy, thenUpdate Application.
  
  NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
  
  For more detailed information on applying for positions with DOL click here to view the U.S. Department of Labor, How to Apply website.
  
  Agency contact information
  
  Stephanie Hawkins
  
  Phone
  
  312-596-5431
  
  Email
  
  hawkins.stephanie.a@dol.gov
  
  Address
  
  Office of the Assistant Secretary for Administration and Management
  
  200 Constitution Avenue
  
  Washington, DC 20210
  
  US
  
  Next steps
  
  Once your complete application is received, we will conduct an evaluation of your qualifications and refer candidates for selection consideration. Candidates will be referred to the hiring manager for further consideration and possible interviews. You will be notified of the outcome. A selection is expected to be made within 30 calendar days of the issuance date of the certificate.
  
  For instructions on how to check the status of your application, go to USAJOBS Help Guide.
  
  USAJOBS will no longer send status alert email notifications. You can check your application status in the TAS by logging into USAJOBS and in the Applicant Dashboard, click the hiring agency Talent Acquisition System (TAS). If the TAS does not provide application tracking information, contact the agency's point of contact on the job announcement.
  
  To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link, and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date.

The following documents are required from ALL applicants (PLEASE READ CAREFULLY):

• Resumes: Required and applicants must provide one either in USAJOBS or upload one from their computer and USAJOBS profile. To receive full consideration for relevant and specialized experience, please list the month, year, and number of work hours worked for the experience listed on your resume. We also suggest that you preview the vacancy questions, and confirm that your resume supports your question responses.
• Proof of Eligibility: Academic transcript or other official documentation from the qualifying educational institution showing that you meet the eligibility requirements for a Recent Graduate appointment, as described in the Qualifications and Evaluations section of this announcement. If you are claiming extended eligibility due to military service performed during the two-year period following graduation, you must submit a copy of your DD-214 showing the dates of such service. (For active duty service members expecting to be honorably discharged or released within 120 days, click Active Duty)
• Proof of Qualifications: Academic transcripts are sufficient to demonstrate that you meet the minimum qualification requirements for this position, as described in this announcement, where you are seeking to qualify, at least in part, on the basis of your education. See Qualifications and Evaluations.

The following documents are required if applicable:

• Veterans Documents (if applicable): To be considered as a 5-point (TP) preference eligible, you must submit a copy of your DD214, Certificate of Release or Discharge from Active Duty. Your DD 214 must show the type of discharge and dates of active duty. To claim 10-point (CP/CPS,XP) preference, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference, SF15; and the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. (For active-duty service members expecting honorable or general discharge or release within 120 days, click Active Duty). Without this documentation, you will not receive the veteran's preference. For more information, go to Feds Hire Vets - Veterans Preference
• Unofficial Transcript(s) (in English): If you are using education as a basis for qualifying for this position, you must submit all applicable academic transcripts demonstrating that you meet the qualifying educational requirements (ex. BA/BS, MA, JD, Ph.D., etc.). If specific coursework is required to qualify, you must supply an unofficial transcript from each academic institution in which the required courses were taken in order to receive credit. You may upload your unofficial transcript(s) as one document with a maximum size limit of 5 MB.

NOTE: The OFFICIAL Transcript(s) MUST BE RECEIVED if you are selected, and prior to receiving the firm offer with a start date.

Cover Letters are not mandatory and will not be used to verify experience but may be submitted.

Reference the Education Section for College Transcript and Evaluation of Foreign Education.

Do not upload password-protected documents.

Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Persons who are deaf, hard of hearing, blind, or have speech disabilities, please dial 711 to access telecommunications relay services.

To apply for this position, you must complete the initial online application, including submission of the required documentation specified in the Required Documents section.

Your application and ALL required supplemental documents MUST be received by 11:59 pm Eastern Time on the vacancy closing date to receive consideration.

Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered. Click here for information on Reasonable Accommodations.

Important - Save your information before the 30 minute system timeout! For help, go to USAJOBS Help Center.

STEP 1 - Create USAJOBS Account on www.usajobs.gov, including Resume and Saved Documents. Your resume must provide sufficient information to substantiate your responses to the self-assessment vacancy questions. If not, HR may amend your responses to more accurately reflect the competency indicated by resume content. For each employment period, include start/end month & year and note full-time or part-time (if part-time, include # of hours worked per week) otherwise, your application may be considered incomplete.

STEP 2 - Complete the 1st part of the application process (USAJOBS) Once you have identified a job on USAJOBS that you wish to apply for, click on the job title and then click the Apply button. For questions about the vacancy, contact the Agency Contact at the bottom of the announcement. Proceed through the steps noted at the top of the USAJOBS page. You will be able to select a resume and documents from your USAJOBS Account that you can submit as a package as part of your DOL application. In the final step, once you have certified your application, click the Continue to agency site button.

STEP 3 - Complete the 2nd part of the application process (DOL). On the Department of Labor (DOL) page, create a DOL Account if you have not already and click Apply to this vacancy. Continue through the progress steps at the top of the DOL page. The 2nd progress step is where you answer the vacancy-specific questions. The 3rd progress step Documents is where you submit the required documents (only if applicable to you) specified in the Required Documents section of this vacancy.

STEP 4 - On the Review and Submit step, verify each section of your application is complete and correct. In order to submit your application, you must have a check mark next to each section listed. If there is an X, return to the appropriate section and follow the prompts. When it is ready for submission, certify your application and click the Submit Application button.

STEP 5 - Edit Application as needed by 11:59 pm Eastern Time of Closing Date by returning to USAJOBS, clicking the vacancy, thenUpdate Application.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

For more detailed information on applying for positions with DOL click here to view the U.S. Department of Labor, How to Apply website.

Agency contact information

Stephanie Hawkins

Phone

312-596-5431

Email

hawkins.stephanie.a@dol.gov

Address

Office of the Assistant Secretary for Administration and Management

200 Constitution Avenue

Washington, DC 20210

US

Next steps

Once your complete application is received, we will conduct an evaluation of your qualifications and refer candidates for selection consideration. Candidates will be referred to the hiring manager for further consideration and possible interviews. You will be notified of the outcome. A selection is expected to be made within 30 calendar days of the issuance date of the certificate.

For instructions on how to check the status of your application, go to USAJOBS Help Guide.

USAJOBS will no longer send status alert email notifications. You can check your application status in the TAS by logging into USAJOBS and in the Applicant Dashboard, click the hiring agency Talent Acquisition System (TAS). If the TAS does not provide application tracking information, contact the agency's point of contact on the job announcement.

To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link, and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request