Summary

***THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.***

This position is for a SUPPORT SERVICES SPECIALIST, Position Description Number D2223000 located at the 202 EIS, Robins AFB, Georgia.

This is a full-time, Excepted Temporary Indefinite, dual status position which requires Georgia Army National Guard Membership. Position is Indefinite however, may convert to permanent without further competition.

Area of Consideration: Open tocurrent members of the Georgia Air National Guard.

This job is open to

• National Guard & reserves
  
  Current members, those who want to join or transitioning military members.

Clarification from the agency

Open to current members of the Georgia Air National Guard.

Duties

As a Support Services Specialist, gs-0342-09, you will:

Plan, direct, and coordinate the unit administrative functions. Provide administrative assistance, guidance, and support to all functions including guidance from higher headquarters. Direct forms management, documentation management, and publication management. Implement procedures for manual and electronic creation, control, coordination, dissemination, and disposal of administrative communications. Establish and maintain offices of records. Apply file cutoff procedures and dispose of and retrieve records. Operate and manage automated Records Information Management System (RIMS). Operate and manage a records staging area for inactive records storage. Servs as the Functional Area Records Manager (FARM) and acts as a consultant to all other functional and documentation managers on how filing systems are maintained and the organizations requirements for retention or disposal of the records. Conduct staff assistance visit, review, and evaluate inspection findings, irregularities and deficiencies. Establish internal processing procedures for receipt, suspense and redistribution of incoming communications plus monitors outgoing correspondence and reports. Receive, route, control, and distribute incoming and outgoing classified and unclassified mail and materials to include electronic messages; maintain and provide reference services from centralized files containing operational and policy material. Perform inspections and surveys of all offices of record and insure compliance with the Air Force Documentation Program. Comply with Privacy Act (PA) and Freedom of Information Act (FOIA) procedures and aid to ensure others comply. Manage unit PA, FOIA, and records management program and training. Operate Base Information Transfer System and Official Mail Center using manual and automated systems.

Manage forms development, design, control, storage and dissemination. Provide guidance and issue supplemental policies, plans, and procedures to ensure forms meet prescribed style, and format, in accordance with appropriate Air Force Instruction (AFI), United States Code and Public Law. Annually review all local forms to ascertain those no longer required or replaced by higher authority forms. Manage electronic and manual publications development, design, control, storage, and dissemination to include Technical Orders (TO). Provide guidance to ensure local publications meet prescribed style, format, and legal and statutory requirements. Ensure that publications are issued in the appropriate publications media and proper formats prescribed in governing directives, and that supplements are issued if required. Ensure that local publications do not duplicate or conflict with higher authority issuances. Review drafts of publications for essentiality. Edit, number, and prepare local publications for reproduction.

Perform Client Support Administrator (CSA) information systems and technology support functions. Manage hardware and software. Perform the configuration, management, and initial diagnostics of information systems. Coordinate and documents information systems repairs. Perform system diagnostics and determine the cause of hardware and software failures. Remove and replace components and peripherals to restore system operation. Install and configure software operating systems and applications. Provide customer service to assist in operation, restoration, and configuration of information systems. Develop and implement unit web sites and pages. Manage and assist others in content management of web sites and pages. Prepare and process information systems requirements to support mission needs. Monitor and manage information system security programs. Report security incidents and formulates and applies corrective security procedures.

Maintain unit attendance records and the notification and counseling of military members concerning requirements and the consequences of failure to satisfactorily participate. Monitor unsatisfactory participation and notify members of summary court martial. Manage unit workday program. Responsible for processing, publishing, distributing and maintaining annual training, Active Guard/Reserve (AGR) and inactive duty orders for unit. .

Manage the unit's database and locator information of each unit member's home of record and phone numbers to ensure members are contacted quickly and effectively, when needed. Manage various unit programs such as, the Self-Inspection Program; Information Assurance Awareness Program (IAAP) to include its training as required; Telephone Monitoring and Protection (TMAP) program; and the Government Travel Card (GTC) program to include Computer Based Training (CBT). Issue and maintain control log for DoD vehicle registration program and perform Automated Data Processing Equipment (ADPE) Custodian duties.

Perform other duties as assigned.

Requirements

Conditions of Employment

• APPLICANTS SHOULD CONTACT THEIR STATE INCENTIVES MANAGER TO DETERMINE IF ACCEPTING THIS POSITION WILL AFFECT ANY BONUS RECEIVED FROM THE MILITARY.
• Participation in direct deposit is mandatory.
• May be required to successfully complete a probationary period.
• Males born after 31 December 1959 must be registered for Selective Service.
• Selectee will be required to wear the military uniform.
• This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard, required prior to the effective date of placement.
• NATIONAL GUARD MEMBERSHIP IS REQUIRED.
• Must be able to obtain and maintain the appropriate security clearance of the position. For positions requiring a security clearance (Secret or Top Secret) the applicant must possess or be able to obtain a clearance within one year of appointment.
• This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968.
• An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position.
• Ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission.
• May occasionally be required to work other than normal duty hours; overtime may be required.
• The duties and responsibilities of your job may significantly impact the environment.
• You are responsible to maintain awareness of your environmental responsibilities as dictated by legal and regulatory requirements, your organization, and its changing mission.
• For positions requiring the operation of motor vehicles, candidates must have a valid state driver's license for the state in which they live or are principally employed.

Qualifications

Military Grades: Non-Specific

Compatible Military Assignments: ASFC 3F5X1, 3F1X1, 3F0X1

GENERAL EXPERIENCE: Experience, education or training in administrative, professional, technical, or other work that provided knowledge of support services. Knowledge of administrative methods and procedures used in planning, organizing work, and skill in dealing with others in person-to-person work relationships. Experience using computer and automation systems.

SPECIALIZED EXPERIENCE: Must have at least 24 months experience in dealing with management principles and supervisory responsibility for support services functions required by type of position to be filled and the organization involved. Experience planning and directing a variety of clerical operations. Experience using methods and procedural steps, and working under general instructions to meet the objectives of support services program.

Education

Substitution of Education for specialized experience - Successful completion of a full 4-year course of study in any field leading to a bachelor's degree, in an accredited college or university, meets the GS-5 level requirements. One full academic year of graduate-level education is creditable for GS-7; 2 years or a master's or equivalent graduate degree is creditable for GS-9; and 3 years or a Ph.D. or equivalent doctoral degree is creditable for GS-11.

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

• Customer Service
• Accountability
• Strategic Thinking

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  To apply for this position, you must submit a complete Application Package which includes:
  
  Your resume showing work schedule, hours worked per week, dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.) of employment and duties performed.
  
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12430825
  
  A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
  
  To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  
  Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  
  After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  
  You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
  
  To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
  
  Agency contact information
  
  
  
  Lyntrell Jacobs
  
  Phone
  
  678-569-5721
  
  Email
  
  lyntrell.jacobs.civ@army.mil
  
  Address
  
  GA 202 EIS
  
  515 Borghese Drive
  
  Robins AFB, GA 31098
  
  US
  
  Next steps
  
  Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Equal Employment Opportunity (EEO) Policy
  • Criminal history inquiries
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

To apply for this position, you must submit a complete Application Package which includes:

Your resume showing work schedule, hours worked per week, dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.) of employment and duties performed.


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12430825

A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Agency contact information



Lyntrell Jacobs

Phone

678-569-5721

Email

lyntrell.jacobs.civ@army.mil

Address

GA 202 EIS

515 Borghese Drive

Robins AFB, GA 31098

US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Equal Employment Opportunity (EEO) Policy
• Reasonable accommodation policy
• Criminal history inquiries
• Financial suitability
• Selective Service
• New employee probationary period
• Signature and false statements
• Privacy Act
• Social security number request