System Administration/ Computer Support Technician 

System Administration/ Computer Support Technician
Location: Lackland AFB, San Antonio, Texas

JOB SUMMARY: Install, configure, and maintain network switches, routers, workstations, servers and other peripherals that support offensive mission activities. Optimize and fine tune performance and troubleshoot common to complex system and network problems. Develop instructions for and assist with installing, implementing, integrating, and maintaining networked systems. Troubleshoot hardware, software, and LAN/WAN problems. Resolve connectivity and interoperability issues between network components. Identify and determine corrective actions to be taken. Maintain configuration oversight of the systems and network components. Ensure components are functioning properly and that system backups are conducted to prevent the loss of data. Install upgrades or modifications on customer workstations. Administer, create and delete user accounts, assign and reset passwords.

PRIMARY DUTY RESPONSIBILITIES:

• CONEMP: The Systems Admin will not just work on general computing systems, but will have the opportunity to work on cutting edge technologies, platforms, and other unique and proprietary operating systems and weapons. This position may be required to obtain duty position qualifications (DPQ) as operations technicians to support 24/7/365 operations. The Systems Admin may be required to be on-call or perform shift work nights, weekends, and holidays to provide emergency maintenance or augment cyber crews. The position will work in the mission support (MS) directorate.
• Maintain 91 COS mission systems and subsystems in accordance with (IAW) Air Force and Joint IT standards.
• Ensure personnel have access to accounts and ensure information assurance training is completed as appropriate.
• Ensure stored material confidence and protection IAW Air Force and Joint standards to include back-ups, file plans, naming conventions, and storage.
• Install, support and maintain server operating systems or other computer systems and the software applications pertinent to its operation, while also ensuring current defensive mechanisms are in place (IAVA Patches, etc.), and responding to service outages and interruptions to network operations.
• Administer server-based networked systems, distributed applications, network storage, messaging, and application monitoring required to provision, sustain, operate, and integrate cyber networked systems and applications.
• Provide networked application resources by designing, configuring, installing, and managing data services, operating systems, and server-based applications.
• Standardize user privileges and system settings using automated deployment tools such as Group Policy Management Console (GPMC) and System Management Server.
• Implement server and special mission system security fixes, operating system patches, and antivirus software.
• Develop, test, and implement local restoral and contingency operations plans.
• Perform proactive security functions to deter, detect, isolate, contain, and recover from information system and network security intrusions.
• Perform system sanitation resulting from spillage, Classified Message Incidents (CMIs) and Classified File Incidents (CFIs).
• Ensure contract personnel have sufficient training and experience to administer 91 COS mission systems.
• SYSADs may be required to work shift work in support of mission operations not to exceed 40 hours per month.

Security Clearance: Top Secret SCI - Willing to take Polygraph

Education/ Certifications: DoD 8570 IAT Level II Certification

Relevant Experience: Experience in System / Network Administration; Experience with maintaining and troubleshooting system resource issues and security issues; Experience with small and large network environments and supporting computer resource issues, resolving problems, installing systems, updating and upgrading systems; Poss excellent analytical and technical problem-solving skills; Knowledge of System software, networks, and computer equipment; knowledge of VoIP and VTC over NIPRNET, SIPRNET and JWICS.

Key Requirements: Microsoft, Unix, Linux administration, VM technologies, Retina, Gold Disk; Storage Area Network (SAN) and Network Attached Storage (NAS); SOPs, TOs; Training/ experience with Symantec, MacAfee, Kaspersky, AVG, Nmap, Burp Suite, Wireshark, Visio, and/or Docker