Team Lead (Intensive Case Management)

There is a place for you at Highland Rivers Behavioral Health!

Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.

JOB SUMMARY : Plans, manages, and directs the daily operations of Highland Rivers Behavioral Health Intensive Case Management (ICM) Team which is a medium intensity community-based program for adults with severe and persistent mental illnesses. Provides direct care in a recovery focused environment. Provides direct care services including behavioral health assessments, treatment plan reviews and treatment planning.

Highland Rivers Behavioral Health is seeking a Intensive Case Manager (ICM) Supervisor for the North Team.

This position will be based in Whitfield County and covers Whitfield, Gordon, and Murray Counties.

Sign-On Bonus of $5,000 for LCSW, LPC or LMFT!

Sign-On Bonus of $3,000 for Associate License, LAPC, LMSW or LAMFT!

Are you ready to make a Difference?

Duties and Responsibilities include:

• Plans, manages, and directs the daily operations of Highland Rivers Behavioral Health Intensive Case Management (ICM) Team, a team of 10 case managers; providing both direct supervisions to team members including monitoring and tracking workflow and day-to-day work of ICM team members.
• Conducts/leads mandatory weekly team meetings to support individual's needs.
• Plans goals and objectives in accordance with accreditation standards, governing boards, and individuals in daily operations of assigned areas
• Participates in clinic treatment team meetings weekly.
• Participates in quarterly coalition meetings conducted by DBHDD.
• Participates in developing, managing, and maintaining a collaborative and cooperative service environment in the community at large.
• Monitors ICM Team services to ensure compliance with fidelity, accreditation standards, governing boards, and individuals in daily operations of assigned areas.
• Provides oversight and completion of monthly reports internally to Highland Rivers as well as external reports to the Regional Office, DBHDD, etc.
• Provides clinical oversight for all clinical program operations and staff in addition to providing clinical support to staff who are on-call, in the event a licensed clinician is needed.
• Responsible for keeping all charts in compliance with the ASO, QI, CARF, DBHDD, HFR, and other accreditation standards.
• Establishes professional and ethical relationships with individuals, families and co-workers.
• Recruit, hire, and train new team members to perform standards outlined within their performance evaluations.
• Assists staff in reaching their identified productivity target due to Pay for Performance Model
• Displays flexibility, cooperation and a positive attitude.
• Completes assigned tasks in a timely manner and requests directions and supervision when appropriate.
• Uses initiative and judgement to assure that circumstances requiring attention are referred to the appropriate team member.
• Other duties as assigned.

Requirements

• Georgia professional license: LPC, LCSW or LMFT.
• Associate licensed or licensed eligible can be considered with experience.
• 3 - 5 years of experience working with SPMI, substance abuse and dual diagnosis.
• 1 year of supervisory experience preferred.
• Must be able to pass background investigation and drug screen.
• Bi-lingual abilities a plus