Tech Support Analyst I
Johnstown, Pennsylvania
Description
Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Conemaugh Memorial Medical Center is the largest healthcare provider in west central Pennsylvania, serving over a half-million patients each year. Conemaugh Memorial Medical Center has 537 inpatient, behavioral health, rehabilitation, and transitional care beds and is home to the highest level of care designations for Neonatal Care (Level 3) and Trauma Care (Level 1).
Where We Are:
The city of Johnstown is home to high-performing schools and safe, affordable neighborhoods that make working, living and raising a family special. There are many opportunities for educational advancement including the University of Pittsburgh at Johnstown, Saint Francis University, and Mount Aloysius College.
Why Choose Us:
• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off / Extended Illness Bank package for full-time employees
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Professional Development and Growth Opportunities
• And much more...
Position Summary:
The Technical Support Analyst I is responsible for the delivery and support of computing and desktop services to end-users, including telephone-based problem diagnosis and resolution, using remote diagnostic tools, dispatching assisting another analyst or traveling to end-user site for troubleshooting and resolution, and performing installations, moves, and modifications at the end-user location. Provides break/fix troubleshooting for hardware/printers/software. Works on special projects as needed under the direction of the MIS Director of Technology.
EEOC Statement:
Conemaugh Health System is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
Qualifications
Minimum Qualifications:
Associate's Degree in Computer Information Technology Program or related field. A minimum of two (2) years in a computing technical support environment - telephone and on-site support, experience with Windows 10/11, Microsoft Exchange, , Windows Active Directory, Microsoft Office, Antivirus Software, and Desktop Imaging Products. Must have valid PA drivers license. Excellent written and oral communications skills, ability to work in a team environment and good organizational skills, customer service orientation and skills, and good troubleshooting skills.
Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Conemaugh Memorial Medical Center is the largest healthcare provider in west central Pennsylvania, serving over a half-million patients each year. Conemaugh Memorial Medical Center has 537 inpatient, behavioral health, rehabilitation, and transitional care beds and is home to the highest level of care designations for Neonatal Care (Level 3) and Trauma Care (Level 1).
Where We Are:
The city of Johnstown is home to high-performing schools and safe, affordable neighborhoods that make working, living and raising a family special. There are many opportunities for educational advancement including the University of Pittsburgh at Johnstown, Saint Francis University, and Mount Aloysius College.
Why Choose Us:
• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off / Extended Illness Bank package for full-time employees
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Professional Development and Growth Opportunities
• And much more...
Position Summary:
The Technical Support Analyst I is responsible for the delivery and support of computing and desktop services to end-users, including telephone-based problem diagnosis and resolution, using remote diagnostic tools, dispatching assisting another analyst or traveling to end-user site for troubleshooting and resolution, and performing installations, moves, and modifications at the end-user location. Provides break/fix troubleshooting for hardware/printers/software. Works on special projects as needed under the direction of the MIS Director of Technology.
EEOC Statement:
Conemaugh Health System is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
Qualifications
Minimum Qualifications:
Associate's Degree in Computer Information Technology Program or related field. A minimum of two (2) years in a computing technical support environment - telephone and on-site support, experience with Windows 10/11, Microsoft Exchange, , Windows Active Directory, Microsoft Office, Antivirus Software, and Desktop Imaging Products. Must have valid PA drivers license. Excellent written and oral communications skills, ability to work in a team environment and good organizational skills, customer service orientation and skills, and good troubleshooting skills.
Created: 2024-05-30
Reference: 7479-8475
Country: United States
State: Pennsylvania
City: Johnstown
About Lifepoint Health
Founded in: 1999
Number of Employees: 60000
Website: https://lifepointhealth.net/
Career site: https://lifepointhealth.jobs.net/
Similar jobs:
-
Diversion Analyst - Pharmacy Technician
Jefferson Health in Philadelphia, Pennsylvania -
Help Desk Analyst
Insight Global in Camp Hill, Pennsylvania -
Analyst II Procure to Pay
Retail Business Services in Carlisle, Pennsylvania -
Revenue Cycle Analyst
Temple University in Philadelphia, Pennsylvania -
PROJECT POLICY ANL 4 (Project Policy Analyst)
UC Davis Health in Davis, Pennsylvania💸 $80300.00 per year -
Management & Program Analyst (Data Analytics)
Federal Emergency Management Agency in Philadelphia, Pennsylvania -
Management and Program Analyst
Defense Logistics Agency in New Cumberland Defense Logistics Center, Pennsylvania -
Clinical Trial Budget Analyst
System One Holdings, LLC in Pittsburgh, Pennsylvania💸 $32 - $40 per hour -
Senior Analyst, Security Governance, Risk, and Compliance
Jazz Pharmaceutical in Philadelphia, Pennsylvania💸 $100000 - $150000. per year -
SUPERVISORY SUPPLY SYSTEMS ANALYST
Army National Guard Units in Indiantown Gap, Pennsylvania -
Demand Analyst, Supply Chain
SGL Carbon in St. Marys, Pennsylvania -
Financial Analyst
Weis in Sunbury, Pennsylvania -
INSTITUTIONAL RSCH ANL 3 (Analyst)
UC Davis Health in Davis, Pennsylvania💸 $72300 per year -
International Tax Analyst
System One Holdings, LLC in Pittsburgh, Pennsylvania -
Functional Analyst
Deloitte in Philadelphia, Pennsylvania -
Senior Application Analyst - Cerner Core
UHS in King Of Prussia, Pennsylvania -
IT Quality Analyst
Weis in Sunbury, Pennsylvania -
PROJECT POLICY ANL 3 (Analyst, Global Engagements)
UC Davis Health in Davis, Pennsylvania💸 $65100 per year -
Service Desk Analyst I - Market A - LOCAL to Wayne PA ONLY
Innova solutions in Wayne, Pennsylvania💸 $30 per hour -
Service Desk Analyst
Global Data Consultants, Inc in Chambersburg, Pennsylvania