Technical Service Representative
Waterbury, Connecticut
Employer: Element Solutions
Industry:
Salary: Competitive
Job type: Full-Time
Challenge Yourself and Impact the Future!
MACDERMID ALPHA ELECTRONIC SOLUTIONS
Through the innovation of specialty chemicals and materials under our Alpha, Compugraphics, Electrolube, Kester, and MacDermid Enthone brands, MacDermid Alpha Electronics Solutions provides solutions that power electronics interconnection. We serve all global regions and every step of device manufacturing within each segment of the electronics supply chain. The experts in our Semiconductor Solutions, Circuitry Solutions, and Assembly Solutions divisions collaborate in design, implementation, and technical service to ensure success for our partner clients. Our solutions enable our customers' manufacture of extraordinary electronic devices at high productivity and reduced cycle time. MacDermid Alpha is a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day.
Who are we looking for?
The position of the Technical Service Representative is a demanding job in which the person is responsible for the installation and servicing of photopolymer plate making and related equipment at various MacDermid customer facilities. The position requires a proactive self-starter that is able to work closely and independently with customers, technical service and sales personnel to ensure the customer and MPS interests are served while helping to promote MacDermid's exclusive line of products.
What will you be doing?
What competencies will you need?
As part of our team here, as well as receiving a competitive base salary, you will also participate in a generous performance related bonus plan." In addition, you will also receive a 401k plan with company matching, Life Insurance, and Medical Insurance as well as 9 holidays.
Career Growth - We provide a challenging but rewarding experience to our people - you will have an opportunity to learn, grow and contribute from your very first day. Our teams play an important role enabling technological breakthroughs in high growth industries around the world. We continuously invest in technologies and extensive learning and development tools which provide opportunities to challenge, develop and nurture your career.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
MACDERMID ALPHA ELECTRONIC SOLUTIONS
Through the innovation of specialty chemicals and materials under our Alpha, Compugraphics, Electrolube, Kester, and MacDermid Enthone brands, MacDermid Alpha Electronics Solutions provides solutions that power electronics interconnection. We serve all global regions and every step of device manufacturing within each segment of the electronics supply chain. The experts in our Semiconductor Solutions, Circuitry Solutions, and Assembly Solutions divisions collaborate in design, implementation, and technical service to ensure success for our partner clients. Our solutions enable our customers' manufacture of extraordinary electronic devices at high productivity and reduced cycle time. MacDermid Alpha is a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day.
Who are we looking for?
The position of the Technical Service Representative is a demanding job in which the person is responsible for the installation and servicing of photopolymer plate making and related equipment at various MacDermid customer facilities. The position requires a proactive self-starter that is able to work closely and independently with customers, technical service and sales personnel to ensure the customer and MPS interests are served while helping to promote MacDermid's exclusive line of products.
What will you be doing?
- Strong electrical / mechanical aptitude on automated equipment.
- Ability to read and work from electrical schematics.
- Hands-on person with the ability to troubleshoot and resolve equipment issues quickly.
- Able to follow through on equipment installations, from preinstallation to final training.
- A good working knowledge of PLC's and ladder logic.
- Ability to provide assistance to customers both in person and by phone dealing with technical and operational issues.
- Experience with Flexographic platemaking systems and plates. (highly desired but not mandatory)
- Computer literate on Word, Excel and Auto Cad.
- Excellent written and oral communication skills.
- Physically able to handle 50 pounds.
- Extensive travel to customer or manufacturing sites required 80 - 90%.
- Person must be able to travel internationally with a passport.
- Associate degree in a related field
- Be a proactive self-starter that is able to work closely and independently with customers, technical service, and sales personnel
- Excellent written and oral communication skills
- Physically able to handle 50 pounds
What competencies will you need?
- Establish rapport with customers and become a trusted resource
- Perform practical demonstrations of products at customer premises
- Will act as part of a team of 3-4 reps to assist on sales calls, train, and interact with customers and vendors
- Support lab techs and quality managers on a day-to-day basis
- Follows through on services rendered to customers in the field
- Provides assistance to customers both in person and by phone, dealing with technical and operational issues
- Extensive travel to customer or manufacturing sites required 50% or more (approximately 20+hrs on the road, on average 2/3 nights away) possibly some weekend - travel to be based on customer needs
- Person must be able to travel internationally with a passport
As part of our team here, as well as receiving a competitive base salary, you will also participate in a generous performance related bonus plan." In addition, you will also receive a 401k plan with company matching, Life Insurance, and Medical Insurance as well as 9 holidays.
Career Growth - We provide a challenging but rewarding experience to our people - you will have an opportunity to learn, grow and contribute from your very first day. Our teams play an important role enabling technological breakthroughs in high growth industries around the world. We continuously invest in technologies and extensive learning and development tools which provide opportunities to challenge, develop and nurture your career.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Created: 2024-08-22
Reference: 1203209900
Country: United States
State: Connecticut
City: Waterbury
ZIP: 06708
Similar jobs:
-
Customer Service Representative - BDL
BBA Aviation Plc. in East Granby, Connecticut💸 $19.10 - $23.69 per hour -
Medical Equipment Customer Service Representative
Rotech in Cromwell, Connecticut -
Patient Service Representative Cardiology 40 Hours
Day Kimball Healthcare in Putnam, Connecticut -
Veterans Service Representative (Authorization Quality Review Specialist)
Veterans Benefits Administration in Hartford, Connecticut -
Customer Service Representative
Insight Global in East Hartford, Connecticut💸 $25 per hour -
GUEST SERVICE REPRESENTATIVE II / PART TIME
Navy Exchange Service Command in Groton, Connecticut -
Patient Service Representative Family Medicine Kennedy Dr 40 Hours
Day Kimball Healthcare in Putnam, Connecticut -
Patient Service Representative - Outpatient Rehab
Hartford HealthCare at Home in Hartford, Connecticut -
Customer Service Representative - TruPeer
Kaseya Limited in Norwalk, Connecticut -
GUEST SERVICE REPRESENTATIVE I / FLEX
Navy Exchange Service Command in Groton, Connecticut -
Customer Service Representative
StaffMyAgency LLC in Southington, Connecticut -
Supervisory Veterans Service Representative (Coach)
Veterans Benefits Administration in Hartford, Connecticut -
Patient Service Representative (PSR) - Rehab Services Outpatient
Hartford HealthCare at Home in New Britain, Connecticut -
Home Improvement Customer Service Representative
Mr. Handyman in Newington, Connecticut💸 $20.00 - $25.00 per hour -
Patient Service Representative - Outpatient Rehab
Hartford HealthCare at Home in Enfield, Connecticut -
Patient Service Representative - Outpatient Rehab (Per Diem)
Hartford HealthCare at Home in Vernon, Connecticut -
Customer Service Representative - BDL
BBA Aviation Plc. in East Granby, Connecticut💸 $19.10 - $23.69 per hour -
Patient Service Representative (PSR) - Rehab Services Outpatient
Hartford HealthCare at Home in New Britain, Connecticut -
Customer Service Representative Senior - Farmington, CT
UnitedHealth Group in Farmington, Connecticut💸 $16.54 - $32.55 per hour -
Patient Service Representative - Outpatient Rehab (Per Diem)
Hartford HealthCare at Home in Newington, Connecticut