Technical Support Specialist
Charlotte, Michigan
Employer: Oxford Global Resources
Industry:
Salary: Competitive
Job type: Full-Time
Summary:
Maximizes computer system capabilities by studying technical applications; making recommendations.
Project Details:
Job Experience:
Oxford is an Equal Employment Opportunity Employer. All qualified applications will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Oxford will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. Oxford provides supplemental medical (we do not offer major medical), dental, vision, life, and disability benefit plans along with a 401(k) Retirement Savings Plan. Paid holidays based on eligibility and paid sick leave for applicable jurisdiction, as required. Oxford is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email oxfordbenefitsgroup@oxfordcorp.com . We will make a determination on your request for reasonable accommodation on a case-by-case basis.
Maximizes computer system capabilities by studying technical applications; making recommendations.
Project Details:
- Evaluate system potential by testing compatibility of new programs with existing programs.
- Evaluate expansions or enhancements by studying work load and capacity of computer system.
- Achieve computer system objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action.
- Confirm program objectives and specifications by testing new programs; comparing programs with established standards; making modifications.
- Improve existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.
- Evaluate vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs.
- Place software into production by loading software into computer; entering necessary commands.
- Place hardware into production by establishing connections; entering necessary commands.
- Maximize use of hardware and software by training users; interpreting instructions; answering questions.
- Maintain system capability by testing computer components.
- Prepare reference for users by writing operating instructions.
- Maintain historical records by documenting hardware and software changes and revisions.
- Maintain client confidence and protects operations by keeping information confidential.
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Contribute to team effort by accomplishing related results as needed.
Job Experience:
- Problem Solving
- Presenting Technical Information
- Process Improvement
- Software Maintenance
- Software Testing
- Network Design and Implementation
- Load Balancing and Scalability
- Vendor Relationships
- Software Performance Tuning
- Network Performance Tuning
- Database Performance Tuning
Oxford is an Equal Employment Opportunity Employer. All qualified applications will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Oxford will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. Oxford provides supplemental medical (we do not offer major medical), dental, vision, life, and disability benefit plans along with a 401(k) Retirement Savings Plan. Paid holidays based on eligibility and paid sick leave for applicable jurisdiction, as required. Oxford is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email oxfordbenefitsgroup@oxfordcorp.com . We will make a determination on your request for reasonable accommodation on a case-by-case basis.
Created: 2024-09-15
Reference: 218415
Country: United States
State: Michigan
City: Charlotte
Similar jobs:
-
Pulse Support Specialist - Tour of Duty Associate (Military Veteran or Military Spouse)
Quicken Loans in Detroit, Michigan -
25U Signal Support Systems Specialist
Army National Guard in Taylor, Michigan -
Desktop Support Specialist Lead Supervisor
University of Michigan in Ann Arbor, Michigan -
Product Support Specialist
PARKER HANNIFIN CORP in Otsego, Michigan -
25U Signal Support Systems Specialist
Army National Guard in Saginaw, Michigan -
Desktop Support Specialist Sr/Desktop Support Specialist Inter (Underfill)
University of Michigan in Ann Arbor, Michigan -
Senior Technical Support Specialist
Procom in Portage, Michigan -
Robotics Educational Support Specialist
University of Michigan in Ann Arbor, Michigan -
IT Technical Support Specialist (Hybrid - Saginaw, MI)
Morley in Saginaw, Michigan -
25U Signal Support Systems Specialist
Army National Guard in Grand Rapids, Michigan -
On-site Support Specialist, User Support, Bloomberg Financial Solutions
Bloomberg LP in Southfield, Michigan -
25U Signal Support Systems Specialist
Army National Guard in Corunna, Michigan -
25U Signal Support Systems Specialist
Army National Guard in Montague, Michigan -
13F Fire Support Specialist
Army National Guard in Grand Rapids, Michigan -
25U Signal Support Systems Specialist
Army National Guard in Augusta, Michigan -
Program Support Assistant (Credentialing Specialist)
Veterans Health Administration in Ann Arbor, Michigan -
25U Signal Support Systems Specialist
Army National Guard in Kingsford, Michigan -
Mission Support Specialist (Generalist)
Customs and Border Protection in Gibraltar, Michigan💸 $54061.00 per year -
Claims Administrative Support Specialist
Progressive Insurance in Plymouth, Michigan -
25U Signal Support Systems Specialist
Army National Guard in Midland, Michigan